Troubleshooting

Cause

Countermeasure

The operating temperature is inap- Check whether the operating temperature is 5 to 35°C. (P18)

propriate.If you use the projector at 2300 meters or higher above sea level, contact your dealer.

Other reasons

The projector may be damaged. Contact your dealer.

■You cannot operate the remote control.

Cause

Countermeasure

 

 

Batteries are not installed properly

Check whether batteries are installed correctly. If batteries

or they have run out.

are installed correctly, replace them with new batteries. (P29)

 

 

You are operating the remote con-

Check whether you are operating the remote control within

trol from the outside of the remote

the remote control operating range. (P29)

control operating range.

 

 

 

There is an obstacle between the

Remove the obstacle between the infrared remote receiver

projector and the remote control.

of the projector and the remote control or point the remote

 

control to an obstacle-free path.

 

 

You are operating the remote con-

Check whether the infrared remote receiver of the projector

trol under an inappropriate operat-

is exposed to direct sunlight or strong light of lighting appa-

ing environment.

ratus. (P29)

 

 

The channel setting of the remote

Check whether the channel setting of the remote control has

control does not match with the

been changed. You can check the [Remote control] setting

setting of the projector.

in the [System settings] menu. (P101)

 

 

The key lock function is prohibiting

Check whether [Key lock] is enabled to disable the remote

the remote control operation.

control operation.

 

In the System settings menu, set [Key lock] to [Off]. (P99)

 

 

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