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Catalyst2950 and Catalyst2955 Switch Software Configuration Guide
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Chapter32 Troubleshooting
Using Recovery Procedures
Recovering from Corrupted Software
Switch software can be corrupted during an upgrade, by downloading the w rong file to the swi tch, and
by deleting the image file. In all of these cases, the switch does not pass the power-on self-test (POST),
and there is no connectivity.
This procedure uses the Xmodem protocol to recover from a corrupt or wrong ima ge file. There are many
software packages that support the Xmodem protocol, and this procedure is largely dependent on the
emulation software you are using.
Follow these steps to recover from corrupted software:
Step1 Connect a PC with terminal-emulation software supporting the Xmodem protocol to the switch console
port.
Step2 Set the line speed on the emulation software to 9600 baud.
Step3 Disconnect the switch power cord.
Step4 Reconnect the power cord to the switch.
The software image does not load. The switch starts in boo t loa der mod e, whi ch is i ndica ted by th e
switch# prompt.
Step5 Use the boot loader to enter commands, and start the transfer.
switch# copy xmodem: flash:image_filename.bin
Step6 When the Xmodem request appears, use the appropriate command on the terminal-emulation software
to start the transfer and to copy the software image to flash memory.
Recovering from Lost or Forgotten Passwords on Non-LRE Catalyst 2950 Switches
Follow these steps if you have forgotten or lost the switch password on a no n-LRE Catalyst 2 950 switch :
Step1 Connect a terminal or PC with terminal emulation software to the console port. For more information,
refer to the switch hardware installation guide.
Note You can configure your switch for Telnet by following the procedure in the Accessing the CLI
section on page 2-9.
Step2 Set the line speed on the emulation software to 9600 baud.
Step3 Unplug the switch power cord.