Using the Quality Reporting Tool | Cisco Systems 7925G specs

Troubleshooting Your Phone

Using the Quality Reporting Tool

Your system administrator may temporarily configure your phone with the Quality Reporting Tool (QRT) to troubleshoot performance problems. You can choose Options > QRT to submit information to your system administrator. Depending on configuration, use the QRT to:

•Immediately report an audio problem on the current call

•Select a general problem from a list of categories and choose reason codes

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0

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Cisco Systems 7925G manual Using the Quality Reporting Tool

Contents

Americas Headquarters Page Common Phone Tasks Softkey Definitions Contents Making Conference Calls Cisco Unified CallManager Release 4.3 and Later Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Statement Safety and Performance InformationFinding Additional Information Regulations. Statement Country. Statement Fire Standard battery-CP-BATT-7925G-STD Using External Devices Power OutageRegulatory Domains Healthcare Environments Cisco Product Security Overview Accessibility Features Installing the Phone Battery Connecting Your Phone 187525 187526 Charging the Phone Battery Battery Type Supply Connected to Phone Using the AC Power Supply to Charge the BatteryCharging Time if AC Power Lift the mini-USB port cover bottom of phone 187639 Click Dont prompt me again to install this software Powering On the PhoneNext If you want to Settings Network Profiles Setting Username and PasswordsHighlight Wlan Configuration and press View Entering and Editing Text Registering with Taps Headset Information Audio Quality Subjective to the User Using Bluetooth Wireless Headsets Securing the Phone with a Lock Set and Cable Lock An Overview of Your Phone Understanding Buttons and Hardware # ? ‘ ~ ’ Information, see Using the Push to Talk Service,+ / = \ @ $ % Understanding Phone Screen Features 1239 06/20/06 Home Screen with Main Screen Displayed Understanding the Home Screen Display Home Screen in Line View Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Lines vs. Calls Using Phone ButtonsFor more Information, see Icon Line or call state Description See Using BLF to Determine a Line State,Understanding Line and Call Icons Understanding Out-of-Range Alerts Handsfree Profile Support on the Phone Understanding Feature AvailabilityBluetooth Wireless Headset Support Cleaning the Phone Placing a Call-Basic Options Basic Call HandlingIf you want to Then See Choose Options NewCall Press or Options Dial Phone Book or Ph Book if availableChoose Missed Calls, or Received Calls, or Placed Calls Or Options Dial Directory Speed Placing a Call-Additional OptionsFor more information Corporate Directory name can vary Directory ServicesPress Options Submit Choose Options CallBack while Answering a Call Push to Talk Service Using the Push to TalkChoose Fast Dial Service name can vary Answer or If you want to Then For more information, see EndCall , or Options EndCall Using Hold and ResumeEnding a Call Using Mute Transferring Calls Switching Between Multiple Calls Choose Options iDivert Choose Options SelectChoose Options DirTrfr Choose Options CFwdAll Forwarding Calls to Another NumberUser Options Web Pages, On the Web, Choose Options DND Using Do Not Disturb Making Conference Calls Using Conference Features Using Join Using ConferenceChoose Options ConfList. See Viewing or Removing Conference Participants, Choose Options ConfList . See Viewing or Removing Conference Select Using Meet-Me Using cBargeChoose Options cBarge MeetMe Viewing or Removing Conference Participants See Using Conference,Choose Options ConfList Choose Options Remove Placing or Receiving Intercom Calls Basic Call Handling Speed Dialing Advanced Call HandlingSpeed-Dial Hot Key Line View Speed Dial Fast Dial Using Speed Dial and Fast DialAbbreviated Dial Choose Options AbbrDial Picking Up a Redirected Call on Your PhoneChoose Options PickUp Choose Options GPickUp Choose Options OPickUp Storing and Retrieving Parked Calls Choose Options HLog Logging Out of Hunt Groups Understanding Shared Lines Using a Shared LineUsing Barge to Add Yourself to a Shared-Line Call See Viewing or Removing Conference Participants, CBarge and BargeChoose Options Barge or cBarge Choose Options Private Using BLF to Determine a Line State Making and Receiving Secure Calls If you want to Then Prioritizing Critical Calls Tracing Suspicious CallsChoose Options Mcid If you Then Using Cisco Extension Mobility Using the Push to Talk Service Using the Application Button For more information, see Using Bluetooth Wireless Headsets, Using a Handset, Headset, and Speakerphone Using Bluetooth Wireless Headsets Obtaining Headsets Pair Phone Settings BluetoothPhone Settings Bluetooth Device List Select Speaker or Handset Select Bluetooth Using AutoAnswer Customizing Rings Changing Phone Settings Phone Settings Sound Settings Volumes Customizing Volume SettingsSound Settings Alert Pattern Customizing the Phone Screen Phone Settings Customize HomeSelect Ring Output Select Phone Book Highlight LED Coverage Indicator , then press Or Change Phone Settings Display SettingsOr Change Options Web Pages, Using Any Key to Answer the Phone Changing Keypad SettingsPhone Settings Keypad Settings Select Any Key Answer Select Keypad Auto Lock Setting the Keypad to Automatically Lock Viewing Your Network Profile List Choose Phone Settings Keypad Settings Select Keypad ToneChanging the Keypad Tones Network Profiles Using Call Logs Using Call Logs and DirectoriesChoose Missed Calls , or Received Calls , or Placed Calls Choose Options Delete , or choose Options Exit Directory Dialing Using Personal Directory on Your Phone Using Corporate Directory on Your PhoneDirectory Services Corporate Directory name can Or Search Access Personal Address Book Directory Services Personal AddressThen press Options Submit Choose Options Delete Choose Options Fast Dial Choose Options NewPersonal Address Book Select Personal Fast Dials Using the Phone Book on Your Phone Assign any number as the primary number Missed Calls, or Received Calls, or Placed Calls Or OptionsDial Speed Dials ContactSearch Tips Accessing Voice Messages If you want to Then do this Accessing Your User Options Web PagesLogging In to the User Options Web Pages Services Service Name Subscribing to Phone ServicesTips for Navigating the User Options Web Pages Continue User Options Device Accessing Your User Options Web PagesCertificate Setting Up Speed Dials on the Web Configuring Features and Services on the Web Click Speed Dials See Configuring Fast Dials on the Web, Choose User Options Personal Address Book If you want to Then, do this after you logClick Delete Selected Choose User Options Fast Dials Click Add New Choose User Options Fast Dials Using the Address Book Synchronization Tool If you want to Then do this after you log Click Phone Services Choose User Options User Settings Click Service URLService Name Click Line Settings Phone Settings,Options Device Forwarding Calls to Another Number, Using Cisco WebDialer Web Pages, Network Profile Network Configuration Host Name Settings See Accessing Your User Understanding Additional Configuration OptionsSee Using a Shared Line If you Then For more information Using Cisco Using a Shared LineSee Using AutoAnswer See Using BLF to General Troubleshooting Troubleshooting Your PhoneSymptom Explanation Join fails CallBack fails Viewing Phone Administration DataIf you are asked to Then Device Information Network or Wlan Using the Quality Reporting Tool 106 OL-16132-01 Cisco One-Year Limited Hardware Warranty Terms 108 OL-16132-01 Index 110 OL-16132-01 Page 112 PAB 114 Page 116 OL-16132-01