Basic Call Handling

Switching Between Multiple Calls

You can switch between multiple calls on one or more lines. If the call that you want to switch to is not automatically highlighted on the phone screen, scroll to it.

If you want to...

Then...

 

 

 

 

 

 

 

Switch between

1.

Make sure the call that you want to switch to is highlighted.

 

connected calls on one

2.

Press Resume.

 

 

line

 

 

 

Any active call is placed on hold and the selected call is resumed.

 

 

 

 

 

 

 

 

 

Switch between

1.

Press

to change to another line.

 

connected calls on

2.

If a single call is holding on the line, the call automatically resumes. If

different lines

 

another call is holding, scroll to highlight the appropriate call and

 

 

 

 

press Resume.

 

 

 

 

 

 

Switch from a

Press

, or if the call is ringing on a different line, press

to

connected call to

switch to the other line and press

.

 

answer a ringing call

 

 

 

 

 

(using the handset)

Any active call is placed on hold.

 

 

 

 

 

 

 

Switch from a

You can place the first call on hold or end the call when you answer the

connected call to

ringing call.

 

 

answer a ringing call

For more information, see your Bluetooth wireless headset documentation.

(using the Bluetooth

 

 

 

 

 

wireless headset)

 

 

 

 

 

 

 

 

 

 

 

Tips

The phone can have up to six lines, but the phone screen displays only one line. To see other lines,

you must press (Line View).

The phone can have multiple calls per line, but no more than 24 calls per phone.

Transferring Calls

Transfer redirects a connected call. The target is the number to which you want to transfer the call.

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0

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Cisco Systems 7925G manual Switching Between Multiple Calls, Transferring Calls