Cisco Systems 7925G manual Storing and Retrieving Parked Calls, Choose Options OPickUp

Advanced Call Handling

If you want to...	Then...
Answer a call that is ringing	1.	Choose Options > OPickUp.
on another extension in your		If your phone supports auto-pickup, you are now connected to
group or in an associated
		the call.
group
	2.	If the call rings, press Answer to connect to the call.
Answer a call that is ringing	1.	Choose Options > GPickUp.
on a particular extension (line	2.	Enter the line number with the call that you want to pick up. For
number)
		example, if the call that you want to pick up is ringing on line
		12345, enter 12345.
		If your phone supports auto-pickup, you are now connected to
		the call.
	3.	If the call rings, press Answer to connect to the call.

Tips

•If multiple calls are available for pickup, your phone picks up the oldest call first (the call that has been ringing for the longest time).

•If you choose GPickUp and enter a line number, your phone picks up the ringing call on that particular line (if available).

•If you have multiple lines and want to pick up the call on a non-primary line, first press (Line View) to switch to the desired line, then choose Options and a Call PickUp softkey.

•Depending on how your phone is configured, you might receive an audio and/or visual alert about a call to your pickup group.

•If you use the BLF Pickup feature on your phone, see Using BLF to Determine a Line State, page 59.

Storing and Retrieving Parked Calls

You can park a call when you want to store the call so that you or someone else can retrieve it from another phone in the Cisco Unified Communications Manager system (for example, a phone at a co-worker’s desk or in a conference room). You can park a call by using these methods:

•Call Park—Use the Park softkey to store the call. Your phone displays the call park number where the system stored your call. You must record this number and then use the same number to retrieve the call.

•Directed Call Park—Use the Transfer softkey to direct the call to an available directed call park number that you dial or speed dial. To retrieve the call from a directed call park number, dial the park retrieval prefix, then dial or speed dial the same directed call park number. You can use a speed-dial as the directed call park number and to monitor whether a directed call park number is occupied or available.

Cisco Unified Wireless IP Phone 7925G for Cisco Unified Communications Manager 7.0 55