Description | Cisco Systems 7970 instruction

	Item	Description	For more information, see...

1	Programmable	Depending on configuration, programmable	•	Understanding
	buttons	buttons provide access to:		Touchscreen Features,
		• Phone lines and intercom lines (line		page 10
		• Phone lines and intercom lines (line
		buttons)	•	Basic Call Handling,
		• Speed-dial numbers (speed-dial buttons,		page 16
		• Speed-dial numbers (speed-dial buttons,
		including the BLF speed-dial feature)	• Speed Dialing, page 32
		• Web-based services (for example, a	• Using a Shared Line,
		Personal Address Book button)		page 35
		• Call features (for example, a Privacy,	•	Using BLF to
		Hold, or Transfer button)		Determine a Line State,
		Buttons illuminate to indicate status:		page 38
		Buttons illuminate to indicate status:
		Green, steady—Active call or	•	Placing or Receiving
		Green, steady—Active call or		Intercom Calls, page 30
		two-way intercom call		Intercom Calls, page 30
		two-way intercom call
		Green, flashing—Held call
		Amber, steady—Privacy in use,
		one-way intercom call, DND
		active, or logged into Hunt Group
		Amber, flashing—Incoming call or
		reverting call
		Red, steady—Remote line in use
		(shared line or BLF status)

2	Footstand button	Allows you to adjust the angle of the phone	Adjusting the Footstand
		base.	(Optional), page 5

3	Display button	Awakens the touchscreen from sleep mode or	Cleaning and Maintaining
		disables it for cleaning.	the Touchscreen, page 12
		No color—Ready for input
		Green flashing—Disabled
		Green steady—Sleep mode

4	Messages button	Auto-dials your voice message service (varies	Accessing Voice Messages,
		by service).	page 54

5	Directories button	Opens/closes the Directories menu. Use it to	Using Call Logs, page 48
		access call logs and directories.

6	Help button	Activates the Help menu.	Accessing the Help System
			on Your Phone, page 13

8				OL-14682-01

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Cisco Systems 7970 manual Description

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Getting Started Using this GuideIf you want to Then Safety and Performance Information Power OutageUsing External Devices Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Handset Rest Optional Removing the Hookswitch Clip RequiredAdjusting the Footstand Optional Headset Information Registering with TapsAudio Quality Subjective to the User An Overview of Your Phone Understanding Buttons and Hardware Description Understanding Lines vs. Calls Understanding Line and Call Icons Understanding Touchscreen FeaturesIcon Line or call state Description Understanding Feature Buttons and Menus, Cleaning and Maintaining the Touchscreen Choosing Touchscreen ItemsTo choose a Do this Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Understanding SIP vs. Sccp Basic Call Handling Placing a Call-Basic OptionsFor more information If you want to Then See Placing a Call-Additional Options Corporate Answering a Call If you want to Then For more information, see Answer Ending a CallTip Or EndCall Using Hold and ResumeIf you want to Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Settings on the Web,Press CFwdALL or Forward All User Options Web Pages, Making Conference Calls Using Conference FeaturesPress DND or Do Not Disturb Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge See Using Conference, Placing or Receiving Intercom CallsViewing or Removing Conference Participants Press ConfList or Conference List You cannot place an intercom call on hold Web pages. See Accessing Your User Options Web Pages, Advanced Call HandlingSpeed Dialing Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Using a Shared Line Logging Out of Hunt GroupsUnderstanding Shared Lines Remote-in-Use Icon Using Barge to Add Yourself to a Shared-Line Call Sharing Call Information and BargingPrivacy CBarge and Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Prioritizing Critical Calls Tracing Suspicious CallsPress Mcid or Malicious Call ID If you Then Using Cisco Extension Mobility Access Lists for Mobile Connect,See Switching an In-Progress Call to Another Phone, See Answering a Call, Phone, See Placing a Call-Additional Options, User Using a Handset, Headset, and SpeakerphonePreferences Audio Preferences Wideband Handset. If Using AutoAnswer Obtaining a Headset Changing Phone Settings Customizing Rings and Message IndicatorsUser Preferences Rings Options Web Pages, Customizing the Touchscreen User Preferences BrightnessUser Preferences Viewing Angle User Preferences Background Images Using Call Logs and Directories Using Call LogsMissed Calls, Placed Calls, or Received Calls Press Delete Tip Directory Dialing Using Corporate Directory on Your PhoneCorporate Directory exact name can vary Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Tips Accessing Voice Messages Customizing Rings and Message Indicators, Using the User Options Web Pages Accessing Your User Options Web PagesIf you want to Then do this Options Device Configuring Features and Services on the Web Using Personal Directory on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Choose User Options Fast Dials Create a PAB entry. See Using Your Personal Address Book onClick Add New Setting Up Speed Dials on the Web See Configuring Fast Dials on the Web,Choose User Options Device Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Click Service URL Controlling User Settings on the WebChoose User Options User Settings Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Network Configuration Host Name Using a Shared Line, Understanding Additional Configuration OptionsIf you Then For more information See Using AutoAnswer, See Using BLF to Determine a LineSee Using Cisco Extension Advanced Call Handling Troubleshooting Your Phone General TroubleshootingSymptom Explanation See Cleaning and Maintaining Using the Quality Reporting Tool Viewing Phone Administration DataIf you are asked to Then Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number Index OL-14682-01 FAC 18 PAB Page Taps Page USA