Managing Business Calls Using a Single Phone Number 41

Using a Handset, Headset, and Speakerphone 44

Obtaining a Headset 45

Using AutoAnswer 45

Changing Phone Settings 46

 

 

 

 

Customizing Rings and Message Indicators

46

 

 

Customizing the Touchscreen 47

 

 

 

 

Using Call Logs and Directories 48

 

 

 

 

Using Call Logs

48

 

 

 

 

Directory Dialing

50

 

 

 

 

Using Corporate Directory on Your Phone

50

 

 

Using Personal Directory on Your Phone

51

 

 

Accessing Voice Messages 54

 

 

 

 

Using the User Options Web Pages 55

 

 

 

Accessing Your User Options Web Pages

55

 

 

 

Configuring Features and Services on the Web 56

 

 

Using Personal Directory on the Web

56

 

 

 

Using Your Personal Address Book on the Web

56

 

Configuring Fast Dials on the Web

57

 

 

Using the Address Book Synchronization Tool

58

 

Setting Up Speed Dials on the Web 58

 

 

 

Setting Up Phone Services on the Web

59

 

 

Controlling User Settings on the Web

60

 

 

Controlling Line Settings on the Web

61

 

 

 

Setting Up Phones and Access Lists for Mobile Connect

63

Using Cisco WebDialer 65

 

 

 

 

Understanding Additional Configuration Options

67

 

Troubleshooting Your Phone 69

 

 

 

 

General Troubleshooting 69

 

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Cisco Systems 7970 manual Using a Handset, Headset, and Speakerphone