If you want to...

Then...

 

 

 

Switch to the handset (from the

Lift the handset (without pushing any buttons).

speakerphone or headset)

 

 

during a call

 

 

 

 

 

Adjust the volume level for a

Press

during a call or after invoking a dial tone.

call

This action adjusts the volume for the handset, speakerphone, or

 

 

headset, depending on which device is in use.

 

Press Save to preserve the volume level for future calls.

 

 

 

Obtaining a Headset

Your phone supports four- or six-wire headset jacks. For information about purchasing headsets, see Headset Information, page 6.

Using AutoAnswer

When AutoAnswer is enabled, your phone answers incoming calls automatically after a few rings. Your system administrator configures AutoAnswer to use either the speakerphone or a headset. You might use AutoAnswer if you receive a high volume of incoming calls.

If you...

Then...

 

 

 

 

 

 

Use AutoAnswer with a

Keep headset mode active (in other words, keep

illuminated), even

headset

when you are not on a call.

 

 

 

 

To keep headset mode active, do the following:

 

 

 

Press EndCall to hang up.

 

 

 

 

Press New Call or Dial to place new calls.

 

 

 

If your phone is set up to use AutoAnswer in headset mode, calls are

 

automatically answered only if

is illuminated. Otherwise, calls ring

 

normally and you must manually answer them.

 

 

 

 

 

Use AutoAnswer with the

Keep the handset in the cradle and headset mode inactive (

unlit).

speakerphone

Otherwise, calls ring normally and you must manually answer them.

 

 

 

 

 

 

Tip

AutoAnswer is disabled when the Do Not Disturb feature is active.

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Cisco Systems 7970 manual Obtaining a Headset, Using AutoAnswer