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Common Phone Tasks
Button Icons
Contents
Viewing or Removing Conference Participants
Using a Handset, Headset, and Speakerphone
Cisco One-Year Limited Hardware Warranty Terms Index
If you want to Then
Using this Guide
Getting Started
Power Outage
Safety and Performance Information
Using External Devices
Finding Additional Information
Cisco Product Security Overview
Accessibility Features
Connecting Your Phone
Adjusting the Footstand Optional
Removing the Hookswitch Clip Required
Adjusting the Handset Rest Optional
Audio Quality Subjective to the User
Registering with Taps
Headset Information
Understanding Buttons and Hardware
An Overview of Your Phone
Description
Understanding Lines vs. Calls
Icon Line or call state Description
Understanding Touchscreen Features
Understanding Line and Call Icons
Understanding Feature Buttons and Menus,
Choosing Touchscreen Items
Cleaning and Maintaining the Touchscreen
To choose a
Do this
Accessing the Help System on Your Phone
Understanding Feature Buttons and Menus
Feature Softkey
Understanding Feature Availability
Understanding SIP vs. Sccp
Placing a Call-Basic Options
Basic Call Handling
For more information
If you want to Then See
Corporate
Placing a Call-Additional Options
If you want to Then For more information, see
Answering a Call
Tip
Ending a Call
Answer
If you want to
Using Hold and Resume
Or EndCall
Switching Between Multiple Calls
Using Mute
Viewing Multiple Calls
Switching an In-Progress Call to Another Phone
Transferring Calls
Forwarding Calls to Another Number
Sending a Call to a Voice Message System
Settings on the Web,
Using Do Not Disturb
Press CFwdALL or Forward All
User Options Web Pages,
Press DND or Do Not Disturb
Using Conference Features
Making Conference Calls
See Viewing or Removing Conference Participants,
Using Conference
Using Join
Using cBarge
Placing or Receiving Intercom Calls
See Using Conference,
Viewing or Removing Conference Participants
Press ConfList or Conference List
You cannot place an intercom call on hold
Advanced Call Handling
Web pages. See Accessing Your User Options Web Pages,
Speed Dialing
Directory on Your Phone,
Picking Up a Redirected Call on Your Phone
Storing and Retrieving Parked Calls
Logging Out of Hunt Groups
Using a Shared Line
Understanding Shared Lines
Remote-in-Use Icon
Sharing Call Information and Barging
Using Barge to Add Yourself to a Shared-Line Call
Privacy
CBarge and Barge
Press Private
Using Barge Features
Making and Receiving Secure Calls
Using BLF to Determine a Line State
Press Mcid or Malicious Call ID
Tracing Suspicious Calls
Prioritizing Critical Calls
If you Then
Access Lists for Mobile Connect,
Using Cisco Extension Mobility
See Switching an In-Progress Call to Another Phone,
See Answering a Call,
Phone,
See Placing a Call-Additional Options,
Preferences Audio Preferences Wideband Handset. If
Using a Handset, Headset, and Speakerphone
User
Obtaining a Headset
Using AutoAnswer
Customizing Rings and Message Indicators
Changing Phone Settings
User Preferences Rings
Options Web Pages,
User Preferences Brightness
Customizing the Touchscreen
User Preferences Viewing Angle
User Preferences Background Images
Using Call Logs
Using Call Logs and Directories
Missed Calls, Placed Calls, or Received Calls
Press Delete
Tip
Corporate Directory exact name can vary
Using Corporate Directory on Your Phone
Directory Dialing
Using Personal Directory on Your Phone
Personal Directory Personal Fast Dials
Press Fast Dial
Tips
Customizing Rings and Message Indicators,
Accessing Voice Messages
Accessing Your User Options Web Pages
Using the User Options Web Pages
If you want to Then do this
Options Device
Using Personal Directory on the Web
Configuring Features and Services on the Web
If you want to Then do this after you log
Choose User Options Personal Address Book
Click Add New
Create a PAB entry. See Using Your Personal Address Book on
Choose User Options Fast Dials
See Configuring Fast Dials on the Web,
Setting Up Speed Dials on the Web
Choose User Options Device
Click Speed Dials
Click Phone Services
Setting Up Phone Services on the Web
Choose User Options User Settings
Controlling User Settings on the Web
Click Service URL
Click Line Settings
Controlling Line Settings on the Web
Change the audible
Choose User Options Mobility Settings Access Lists
Setting Up Phones and Access Lists for Mobile Connect
Click Remote Destinations
Choose User Options Mobility Settings Remote Destinations
Using Cisco WebDialer
Network Configuration Host Name
If you Then For more information
Understanding Additional Configuration Options
Using a Shared Line,
See Using BLF to Determine a Line
See Using AutoAnswer,
See Using Cisco Extension
Advanced Call Handling
General Troubleshooting
Troubleshooting Your Phone
Symptom Explanation
See Cleaning and Maintaining
If you are asked to Then
Viewing Phone Administration Data
Using the Quality Reporting Tool
Duration of Hardware Warranty
Cisco One-Year Limited Hardware Warranty Terms
To Receive a Return Materials Authorization RMA Number
Replacement, Repair, or Refund Policy for Hardware
Index
OL-14682-01
FAC 18
PAB
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Taps
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