7

Settings button

Opens/closes the Settings menu. Use it to

Changing Phone Settings,

 

 

change touchscreen and ring settings.

page 46

 

 

 

 

8

Services button

Opens/closes the Services menu.

Using the User Options

 

 

 

Web Pages, page 55

 

 

 

 

9

Volume button

Controls the handset, headset, and

Using a Handset, Headset,

 

 

speakerphone volume (off-hook) and the

and Speakerphone, page 44

 

 

ringer volume (on-hook).

 

 

 

 

 

10

Speaker button

Toggles the speakerphone on or off. When

Using a Handset, Headset,

 

 

the speakerphone is on, the button is lit.

and Speakerphone, page 44

 

 

 

 

11

Mute button

Toggles the microphone on or off. When the

Using Mute, page 21

 

 

microphone is muted, the button is lit.

 

 

 

 

 

12

Headset button

Toggles the headset on or off. When the

Using a Handset, Headset,

 

 

headset is on, the button is lit.

and Speakerphone, page 44

 

 

 

 

13

Navigation button

Allows you to scroll through menus and

Using Call Logs, page 48

 

 

highlight items. When the phone is on-hook,

 

 

 

displays phone numbers from your Placed

 

 

 

Calls log.

 

 

 

 

 

14

Keypad

Allows you to dial phone numbers, enter

Basic Call Handling,

 

 

letters, and choose menu items.

page 16

 

 

 

 

15

Softkey buttons

Each activates a softkey option (displayed on

Understanding Touchscreen

 

 

your touchscreen).

Features, page 10

 

 

 

 

16

Handset light strip

Indicates an incoming call or new voice

Accessing Voice Messages,

 

 

message.

page 54

 

 

 

 

17

Touchscreen

Shows phone features.

Understanding Touchscreen

 

 

 

Features, page 10

 

 

 

 

Understanding Lines vs. Calls

To avoid confusion about lines and calls, refer to these descriptions:

Lines—Each corresponds to a directory number or intercom number that others can use to call you. Your phone can support up to eight lines. To see your phone lines, look at the right side of your touchscreen. You have as many lines as you have directory numbers and phone line icons .

Calls—Each line can support multiple calls. By default, your phone supports four connected calls per line, but your system administrator can adjust this number according to your needs. Only one call can be active at any time; other calls are automatically placed on hold.

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Cisco Systems 7970 manual Understanding Lines vs. Calls