If parties on a call hear a beep tone, the call might be monitored or recorded. Ask your system administrator for more information.

Placing a Call—Additional Options

You can place calls using special features and services that might be available on your phone. See your system administrator for more information about these additional options.

If you want to...

Then...

 

For more information, see...

 

 

 

 

 

Place a call while another

1.

Press

for a new line. The first call

Using Hold and Resume,

call is active (using a

 

is automatically placed on hold.

page 20

different line)

2.

Enter a number.

 

 

 

 

 

 

Speed dial a number

Do one of the following:

Speed Dialing, page 32

 

Press

(a speed-dial button).

 

 

Use the Abbreviated Dial feature.

 

 

Use the Fast Dial feature.

 

 

 

 

 

 

Dial from a corporate

1.

Choose

> Corporate

Using Call Logs, page 48

directory on your phone

 

Directory (name can vary).

 

 

2.

Enter a name and press Search.

 

 

3.

Highlight a listing and go off-hook.

 

 

 

 

 

Dial from a corporate

1.

Open a web browser and go to a

Using Cisco WebDialer,

directory on your personal

 

WebDialer-enabled corporate

page 65

computer using

 

directory.

 

Cisco WebDialer

2.

Click the number that you want to

 

 

 

 

 

dial.

 

 

 

 

 

 

Use Cisco CallBack to

1.

Press CallBack while listening to the

Your system administrator

receive notification when a

 

busy tone or ring sound.

 

busy or ringing extension is

2.

Hang up. Your phone alerts you

 

available

 

 

when the line is free.

 

 

 

 

 

3.

Place the call again.

 

 

 

 

See if a line associated with

Look for Busy Lamp Field indicators.

Using BLF to Determine a

a speed-dial, call record, or

 

 

 

Line State, page 38

directory listing is busy

 

 

 

 

before placing a call to that

 

 

 

 

line

 

 

 

 

 

 

 

Make a priority

Enter the MLPP access number, then

Prioritizing Critical Calls,

(precedence) call (SCCP

enter a phone number.

page 39

phones only)

 

 

 

 

 

 

 

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Cisco Systems 7970 manual Placing a Call-Additional Options, Corporate