Manuals / Brands / Communications / IP Phone / Cisco Systems / Communications / IP Phone

Cisco Systems 7970 Using Cisco Extension Mobility, Managing Business Calls Using a Single Phone Number

1 88

Download 88 pages, 2.79 Mb

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 41

Using Cisco Extension Mobility

Cisco Extension Mobility (EM) allows you to temporarily configure a Cisco Unified IP Phone as your

own. Once you log in to EM, the phone adopts your user profile, including your phone lines, features,

established services, and web-based settings. Your system administrator must configure EM for you.

If you want to... Then...

Log in to EM 1. Choose > EM Service (name can vary).

2. Enter your user ID and PIN (provided by your system administrator).

3. If prompted, select a device profile.

Log out of EM 1. Choose > EM Service (n ame can vary).

2. When prompted to log out, press Yes.

Tips

• EM automatically logs you out after a certain amount of time. Your system administrators

establishes this time limit.

• Changes that you make to your EM profile from your User Options web pages take effect

immediately if you are logged in to EM on the phone; otherwise, changes take effect the next time

you log in.

• Changes that you make to the phone from your User Options web pages take effect immediately

if you are logged out of EM; otherwise, changes take effect after you log out.

• Local settings controlled by the phone are not maintained in your EM profile.

Managing Business Calls Using a Single Phone Number

With Mobile Connect and Mobile Voice Access installed, you can use your cellular phone to handle

calls associated with your desktop phone number. A smartphone is a mobile phone with personal

computer capabilities such as web browsing, email, address book, and calendar.

If you want to... Then...

Configure Mobile Connect Use the User Options web pages to set up remote destinations and

create access lists to allow or block calls from specific phone numbers

from being passed to the remote destinations. See Setting Up Phones

and Access Lists for Mobile Connect, page 63.

Answer a call using your

cellular phone

See Answering a Call, page 18.

Switch an in-progress call

between your desk phone

and cellular phone

See Switching an In-Progress Call to Another Phone, page 22.

Contents

Main Page Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions Common Phone Tasks Phone Screen Icons Button Icons Contents Page Page Page Getting Started Using this Guide Finding Additional Information Accessing Cisco Unified IP Phone 7900 Series eLearning Tutorials Safety and Performance Information Power Outage Using External Devices Cisco Product Security Overview Accessibility Features Connecting Your Phone 5 Access port (10/100 1 PC) 10 1 DC adaptor port (DC48V) 6 2 AC-to-DC power supply 7 3 AC power cord 8 4 1 2 3 Registering with TAPS Headset Information An Overview of Your Phone Understanding Buttons and Hardware Item Description For more information, see... 1 2 3 4 5 Understanding Lines vs. Calls Understanding Line and Call Icons Icon Line or call state Description Understanding Touchscreen Features Page Choosing Touchscreen Items To choose a touchscreen item... Do this... Cleaning and Maintaining the Touchscreen Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Line Button Label and Icon Page Basic Call Handling Placing a CallBasic Options For more information, see... Placing a CallAdditional Options Answering a Call Ending a Call Using Hold and Resume Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Using Do Not Disturb Making Conference Calls Using Conference Features Using Conference Using Join Using cBarge Using Meet-Me Viewing or Removing Conference Participants Placing or Receiving Intercom Calls Page Advanced Call Handling Speed Dialing Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Press HLog or Hunt Group. Your phone screen displays, Logged Press HLog or Hunt Group. When logged in, the Hunt Group Using a Shared Line Understanding Shared Lines Using Barge to Add Yourself to a Shared-Line Call Understanding Barge Features cBarge and Barge Single-button and Multi-touch Barge Using Barge Features Preventing Others from Viewing or Barging a Shared-Line Call Using BLF to Determine a Line State Making and Receiving Secure Calls Tracing Suspicious Calls Press MCID or Malicious Call ID. Prioritizing Critical Calls If you... Then... Using Cisco Extension Mobility Managing Business Calls Using a Single Phone Number Page Page Using a Handset, Headset, and Speakerphone Obtaining a Headset Using AutoAnswer If you... Then... Changing Phone Settings Customizing Rings and Message Indicators Customizing the Touchscreen Using Call Logs and Directories Using Call Logs Choose > Intercom History. Details of the 25 most recent intercom calls Directory Dialing Using Corporate Directory on Your Phone Using Personal Directory on Your Phone Page Page Accessing Voice Messages Using the User Options Web Pages Accessing Your User Options Web Pages If you want to... Then do this... Configuring Features and Services on the Web Using Personal Directory on the Web Using Your Personal Address Book on the Web Configuring Fast Dials on the Web Using the Address Book Synchronization Tool Setting Up Speed Dials on the Web Setting Up Phone Services on the Web Controlling User Settings on the Web Controlling Line Settings on the Web Page Setting Up Phones and Access Lists for Mobile Connect Page Using Cisco WebDialer Page Understanding Additional Configuration Options If you... Then... For more information... If you... Then... For more information... Troubleshooting Your Phone General Troubleshooting Symptom Explanation Symptom Explanation Viewing Phone Administration Data If you are asked to... Then... Using the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Page Index A B C D E F G H I K M N O P Q R S T U V W