Answering a Call | Cisco Systems 7970 instruction

If you want to...	Then...			For more information, see...

Dial from a Personal	1.	Choose	> Personal	Using Personal Directory on
Address Book (PAB) entry		Directory to log in.		Your Phone, page 51
	2.	Choose Personal Address Book and
		search for a listing.

Place a call using a billing or	1.	Dial a number.		Your system administrator
tracking code (SCCP	2.	After the tone, enter a client matter
phones only)	2.	After the tone, enter a client matter
phones only)		code (CMC) or a forced
		code (CMC) or a forced
		authorization code (FAC).

Place a call using your Cisco	Log in to the Cisco Extension Mobility			Using Cisco Extension
Extension Mobility profile	service on a phone.			Mobility, page 41

Make a call from a cellular	1.	Obtain your Mobile Voice Access		Managing Business Calls
phone using Mobile Voice		number and end-user PIN from your		Using a Single Phone
Access		system administrator.		Number, page 41
	2.	Dial your assigned Mobile Voice
		access number.
	3.	Enter your cellular phone number (if
		requested) and PIN.
	4.	Press 1 to make a call to an
		enterprise IP phone.
	5.	Dial a desktop phone number other
		than your desktop phone number.

Answering a Call

You can answer a call by lifting the handset, or you can use other options if they are available on your phone.

If you want to...	Then...				For more information, see...

Answer with a headset	Press	, if unlit. Or, if		is lit, press	Using a Handset, Headset,
	Answer or		(flashing).		and Speakerphone, page 44

Answer with the	Press	, Answer, or		(flashing).	Using a Handset, Headset,
speakerphone					and Speakerphone, page 44

Switch from a connected	Press Answer or, if the call is ringing on				Using Hold and Resume,
call to answer a new call	a different line, press			(flashing).	page 20

Answer using call waiting	Press Answer.				Using Hold and Resume,
					page 20

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Cisco Systems 7970 manual Answering a Call, If you want to Then For more information, see

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index If you want to Then Using this GuideGetting Started Using External Devices Safety and Performance InformationPower Outage Finding Additional Information Accessibility Features Cisco Product Security Overview Connecting Your Phone Adjusting the Footstand Optional Removing the Hookswitch Clip RequiredAdjusting the Handset Rest Optional Audio Quality Subjective to the User Registering with TapsHeadset Information An Overview of Your Phone Understanding Buttons and Hardware Description Understanding Lines vs. Calls Icon Line or call state Description Understanding Touchscreen FeaturesUnderstanding Line and Call Icons Understanding Feature Buttons and Menus, To choose a Cleaning and Maintaining the TouchscreenChoosing Touchscreen Items Do this Understanding Feature Buttons and Menus Accessing the Help System on Your Phone Understanding Feature Availability Feature Softkey Understanding SIP vs. Sccp For more information Basic Call HandlingPlacing a Call-Basic Options If you want to Then See Placing a Call-Additional Options Corporate Answering a Call If you want to Then For more information, see Tip Ending a CallAnswer If you want to Using Hold and ResumeOr EndCall Using Mute Switching Between Multiple Calls Switching an In-Progress Call to Another Phone Viewing Multiple Calls Transferring Calls Sending a Call to a Voice Message System Forwarding Calls to Another Number Press CFwdALL or Forward All Using Do Not DisturbSettings on the Web, User Options Web Pages, Press DND or Do Not Disturb Using Conference FeaturesMaking Conference Calls Using Conference See Viewing or Removing Conference Participants, Using Join Using cBarge Viewing or Removing Conference Participants See Using Conference,Placing or Receiving Intercom Calls Press ConfList or Conference List You cannot place an intercom call on hold Speed Dialing Web pages. See Accessing Your User Options Web Pages,Advanced Call Handling Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Understanding Shared Lines Using a Shared LineLogging Out of Hunt Groups Remote-in-Use Icon Privacy Using Barge to Add Yourself to a Shared-Line CallSharing Call Information and Barging CBarge and Barge Using Barge Features Press Private Using BLF to Determine a Line State Making and Receiving Secure Calls Press Mcid or Malicious Call ID Tracing Suspicious CallsPrioritizing Critical Calls If you Then See Switching an In-Progress Call to Another Phone, Using Cisco Extension MobilityAccess Lists for Mobile Connect, See Answering a Call, Phone, See Placing a Call-Additional Options, Preferences Audio Preferences Wideband Handset. If Using a Handset, Headset, and SpeakerphoneUser Using AutoAnswer Obtaining a Headset User Preferences Rings Changing Phone SettingsCustomizing Rings and Message Indicators Options Web Pages, User Preferences Viewing Angle Customizing the TouchscreenUser Preferences Brightness User Preferences Background Images Missed Calls, Placed Calls, or Received Calls Using Call Logs and DirectoriesUsing Call Logs Press Delete Tip Corporate Directory exact name can vary Using Corporate Directory on Your PhoneDirectory Dialing Using Personal Directory on Your Phone Press Fast Dial Personal Directory Personal Fast Dials Tips Accessing Voice Messages Customizing Rings and Message Indicators, If you want to Then do this Using the User Options Web PagesAccessing Your User Options Web Pages Options Device If you want to Then do this after you log Configuring Features and Services on the WebUsing Personal Directory on the Web Choose User Options Personal Address Book Click Add New Create a PAB entry. See Using Your Personal Address Book onChoose User Options Fast Dials Choose User Options Device Setting Up Speed Dials on the WebSee Configuring Fast Dials on the Web, Click Speed Dials Setting Up Phone Services on the Web Click Phone Services Choose User Options User Settings Controlling User Settings on the WebClick Service URL Controlling Line Settings on the Web Click Line Settings Change the audible Setting Up Phones and Access Lists for Mobile Connect Choose User Options Mobility Settings Access Lists Choose User Options Mobility Settings Remote Destinations Click Remote Destinations Using Cisco WebDialer Network Configuration Host Name If you Then For more information Understanding Additional Configuration OptionsUsing a Shared Line, See Using Cisco Extension See Using AutoAnswer,See Using BLF to Determine a Line Advanced Call Handling Symptom Explanation Troubleshooting Your PhoneGeneral Troubleshooting See Cleaning and Maintaining If you are asked to Then Viewing Phone Administration DataUsing the Quality Reporting Tool Cisco One-Year Limited Hardware Warranty Terms Duration of Hardware Warranty Replacement, Repair, or Refund Policy for Hardware To Receive a Return Materials Authorization RMA Number Index OL-14682-01 FAC 18 PAB Page Taps Page USA