Understanding Feature Buttons and Menus | Cisco Systems 7970

Understanding Feature Buttons and Menus

Press a feature button to open or close a feature menu.

If you want to...	Then...

Open or close a feature	Press a feature button:
menu	Messages
	Messages
	Services
	Help
	Directories
	Settings

Scroll through a list or	Press the Navigation button.
menu

Go back one level in a	Press Exit. Pressing Exit from the top level of a menu closes the menu.
feature menu

Switch between open	Press a feature tab on your touchscreen. Each feature menu has a
feature menus	corresponding tab. The tab is visible when the feature menu is open.

Accessing the Help System on Your Phone

Your phone provides a comprehensive online help system. Help topics appear on the touchscreen.

If you want to...	Then...

View the main menu	Press	on your phone and wait a few seconds for the menu to display.
	Main menu topics include:
	• About Your Cisco Unified IP Phone—Details about your phone
	• How do I...?—Procedures for common phone tasks
	• Calling Features—Descriptions and procedures for calling features

Learn about a softkey	Press	, then quickly press a softkey or button.
or button

Learn about a menu item	Press	, then quickly press the menu item on the touchscreen. Or, press
	twice quickly with the menu item highlighted.

Get help using Help	Press	. After a second or two, press	again, or choose Help from
	the main menu.

Cisco Unified IP Phone 7970 Series for Cisco Unified Communications Manager 6.1

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Cisco Systems 7970 manual Understanding Feature Buttons and Menus, Accessing the Help System on Your Phone

Contents

Americas Headquarters Page Common Phone Tasks Button Icons Contents Viewing or Removing Conference Participants Using a Handset, Headset, and Speakerphone Cisco One-Year Limited Hardware Warranty Terms Index Using this Guide Getting StartedIf you want to Then Power Outage Safety and Performance InformationUsing External Devices Finding Additional Information Cisco Product Security Overview Accessibility Features Connecting Your Phone Removing the Hookswitch Clip Required Adjusting the Handset Rest OptionalAdjusting the Footstand Optional Registering with Taps Headset InformationAudio Quality Subjective to the User Understanding Buttons and Hardware An Overview of Your Phone Description Understanding Lines vs. Calls Understanding Touchscreen Features Understanding Line and Call IconsIcon Line or call state Description Understanding Feature Buttons and Menus, Choosing Touchscreen Items Cleaning and Maintaining the TouchscreenTo choose a Do this Accessing the Help System on Your Phone Understanding Feature Buttons and Menus Feature Softkey Understanding Feature Availability Understanding SIP vs. Sccp Placing a Call-Basic Options Basic Call HandlingFor more information If you want to Then See Corporate Placing a Call-Additional Options If you want to Then For more information, see Answering a Call Ending a Call AnswerTip Using Hold and Resume Or EndCallIf you want to Switching Between Multiple Calls Using Mute Viewing Multiple Calls Switching an In-Progress Call to Another Phone Transferring Calls Forwarding Calls to Another Number Sending a Call to a Voice Message System Settings on the Web, Using Do Not DisturbPress CFwdALL or Forward All User Options Web Pages, Using Conference Features Making Conference CallsPress DND or Do Not Disturb See Viewing or Removing Conference Participants, Using Conference Using Join Using cBarge Placing or Receiving Intercom Calls See Using Conference,Viewing or Removing Conference Participants Press ConfList or Conference List You cannot place an intercom call on hold Advanced Call Handling Web pages. See Accessing Your User Options Web Pages,Speed Dialing Directory on Your Phone, Picking Up a Redirected Call on Your Phone Storing and Retrieving Parked Calls Logging Out of Hunt Groups Using a Shared LineUnderstanding Shared Lines Remote-in-Use Icon Sharing Call Information and Barging Using Barge to Add Yourself to a Shared-Line CallPrivacy CBarge and Barge Press Private Using Barge Features Making and Receiving Secure Calls Using BLF to Determine a Line State Tracing Suspicious Calls Prioritizing Critical CallsPress Mcid or Malicious Call ID If you Then Access Lists for Mobile Connect, Using Cisco Extension MobilitySee Switching an In-Progress Call to Another Phone, See Answering a Call, Phone, See Placing a Call-Additional Options, Using a Handset, Headset, and Speakerphone UserPreferences Audio Preferences Wideband Handset. If Obtaining a Headset Using AutoAnswer Customizing Rings and Message Indicators Changing Phone SettingsUser Preferences Rings Options Web Pages, User Preferences Brightness Customizing the TouchscreenUser Preferences Viewing Angle User Preferences Background Images Using Call Logs Using Call Logs and DirectoriesMissed Calls, Placed Calls, or Received Calls Press Delete Tip Using Corporate Directory on Your Phone Directory DialingCorporate Directory exact name can vary Using Personal Directory on Your Phone Personal Directory Personal Fast Dials Press Fast Dial Tips Customizing Rings and Message Indicators, Accessing Voice Messages Accessing Your User Options Web Pages Using the User Options Web PagesIf you want to Then do this Options Device Using Personal Directory on the Web Configuring Features and Services on the WebIf you want to Then do this after you log Choose User Options Personal Address Book Create a PAB entry. See Using Your Personal Address Book on Choose User Options Fast DialsClick Add New See Configuring Fast Dials on the Web, Setting Up Speed Dials on the WebChoose User Options Device Click Speed Dials Click Phone Services Setting Up Phone Services on the Web Controlling User Settings on the Web Click Service URLChoose User Options User Settings Click Line Settings Controlling Line Settings on the Web Change the audible Choose User Options Mobility Settings Access Lists Setting Up Phones and Access Lists for Mobile Connect Click Remote Destinations Choose User Options Mobility Settings Remote Destinations Using Cisco WebDialer Network Configuration Host Name Understanding Additional Configuration Options Using a Shared Line,If you Then For more information See Using BLF to Determine a Line See Using AutoAnswer,See Using Cisco Extension Advanced Call Handling General Troubleshooting Troubleshooting Your PhoneSymptom Explanation See Cleaning and Maintaining Viewing Phone Administration Data Using the Quality Reporting ToolIf you are asked to Then Duration of Hardware Warranty Cisco One-Year Limited Hardware Warranty Terms To Receive a Return Materials Authorization RMA Number Replacement, Repair, or Refund Policy for Hardware Index OL-14682-01 FAC 18 PAB Page Taps Page USA