Cisco Systems CISCO1750 manual Symptom, Possible Solutions

Problem Solving

Table 2 lists problems that could occur with the WICs and VICs and the possible solutions of these problems.

	.
Table 2	Troubleshooting WICs and VICs
Symptom		Possible Solution(s)
Router does not recognize the		• Confirm that the Cisco IOS release installed in the router
card.		supports the WIC or VIC.
		• Make sure you have a Cisco IOS feature set that supports voice.
		The Cisco WAN Interface Cards Hardware Installation Guide
		lists the software requirements for each card.
		• Make sure that the card is correctly installed in the router. Refer
		to the “Installing WICs and VICs” section in the “Installation”
		chapter.
Router recognizes the card(s),		• Make sure that the card is correctly installed in the router. Refer
but the card port(s) do not		to the “Installing WICs and VICs” section in the “Installation”
initialize.		chapter.
		• Check the external cable connections to make sure they are
		secure.
Router does not boot properly or		Make sure that the WIC or VIC is correctly installed in the router.
continuously or intermittently		Refer to the “Installing WICs and VICs” section in the
reboots.		“Installation” chapter.
Router does not boot or reset		There might be a short. Turn off the router immediately.
after the WIC or VIC is inserted.
Router boots, but the console		• Make sure the console cable is securely connected to the router
screen is frozen.		and to the PC or terminal.
		• Verify that the parameters for your terminal are set to the
		following:
		–	9600 baud
		–	8 data bits
		–	No parity
		–	1 stop bit
		–	no flow control

Cisco 1750 Router Hardware Installation Guide

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