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Cisco Systems manual Cisco 3600 Series Error Messages

Models: Cisco 3600

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Appendix A Troubleshooting

Error Messages

Table A-8 Fast Ethernet Connector LEDs

LED	Color	Status

FDX	Green	Data transmission is in full-duplex mode.

	Off	Data transmission is in half-duplex mode.

LINK	Green	Ethernet link is established.

	Off	No established link.

100Mbps	Green	100-Mbps communication speed attained.

	Off	10-Mbps communication speed attained, or no link established.

Error Messages

Cisco 3600 Series Error Messages

This section describes error and recovery messages that may appear when operating a Cisco 3600 series router. Error messages for Cisco 3620 and Cisco 3640 routers powered by the Cisco RPS redundant power system are described in the publication Cisco RPS Hardware Installation Guide. Additional error messages for the Cisco 3660 router are described in the “Cisco 3660 Error Messages” section on page A-12.

The Cisco IOS software displays system error and recovery messages on an external device console terminal screen. (For more information, see the “Connecting to a Console Terminal or Modem” section on page 3-43.)

The terminal should display one of the following prompts:

Router> (indicates the user EXEC mode)

or

Router# (indicates the privileged EXEC mode)

The Cisco IOS software checks the system condition once every 30 seconds. If the condition still exists, the error message reappears; if the error condition has cleared, a recovery message appears.

Table A-9describes system error and recovery messages and LED conditions that might accompany them.

Note Table A-9does not provide a complete list of system LED conditions. (For all LED conditions that can occur in your router, see “Reading Front-Panel LEDs” section on page A-4and “Reading Rear-Panel LEDs” section on page A-8.)

Descriptions of the system error messages, recovery messages, and LED conditions that might accompany them are also described in the Cisco IOS System Error Messages online document at the following URL:

http://www.cisco.com/univercd/cc/td/doc/product/software/ios122/122sup/122sems/semsvol1/emfbgp.

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Cisco 3600 Series Routers Hardware Installation Guide

	A-10	OL-2056-05

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Cisco Systems manual Cisco 3600 Series Error Messages

Contents

Cisco 3600 Series Routers Hardware Installation Guide Corporate HeadquartersCisco 3600 Series Routers Hardware Installation Guide N T E N T S Creating a Site Log Connecting Routers to the Cisco Redundant Power System Troubleshooting A-1 Preface ObjectivesConventions AudienceOrganization Chapter Title DescriptionSafety Warnings Bewaar Deze InstructiesWarnung Wichtige Sicherheitshinweise Avvertenza Importanti Istruzioni Sulla SicurezzaAviso Instruções Importantes DE Segurança Guarde Estas InstruçõesGEM Disse Anvisninger Xiii Related Documentation Cisco Product Document Title Duration of Hardware Warranty Cisco 90-Day Limited Hardware Warranty TermsReplacement, Repair, or Refund Policy for Hardware Cisco.com To Receive a Return Materials Authorization RMA NumberObtaining Documentation Documentation CD-ROMOrdering Documentation Documentation FeedbackObtaining Technical Assistance Cisco TAC WebsiteOpening a TAC Case TAC Case Priority DefinitionsObtaining Additional Publications and Information Hardware Features Overview of Cisco 3600 Series RoutersCisco Front Panel of the Cisco 3640 Router Front Panel of the Cisco 3660 Router Modules and Interface Cards Cisco 3662 Router with Two Fast Ethernet InterfacesDescription Specification Memory Installation DocumentationMemory Specifications Memory55 KB Slot Numbering Interface NumberingCisco 3620 and Cisco 3640 Interfaces Unit NumberingVoice Interface Numbering Cisco 3631 InterfacesWAN and LAN Interface Numbering Interface Numbering-Example Cisco 3660 Interfaces Cisco 3660 Slot NumbersSystem Specifications Regulatory Compliance and Safety Information document thatCisco 3631 Router System Specifications Cisco 3640 Router System Specifications Regulatory Compliance OL-2056-05 Safety Recommendations Safety with ElectricityPreventing Electrostatic Discharge Damage Power Supply Considerations General Site RequirementsSite Configuration Site EnvironmentEquipment Racks Installation Checklist Task Verified by DateCreating a Site Log Inspecting the RouterTools and Equipment for Installation and Maintenance Console Port Connections Console and Auxiliary Port ConsiderationsAuxiliary Port Connections Preparing to Connect to a Network Ethernet ConnectionsSerial Connections Configuring Serial ConnectionsToken Ring Connections Serial DTE or DCE DevicesDistance Limitations Signaling Standards SupportedDevice Type Gender Typical Devices EIA/TIA-232 Isdn BRI ConnectionsAsynchronous/Synchronous Serial Module Baud Rates Distance EIA-530 Distance Rate bps Feet Meters56-K/Switched-56-kbps DSU/CSU Connections Low-Capacitance CableInstalling the Router Installing Modules, Interface Cards, and Power Supplies Setting the Chassis on a Desktop Installing the ChassisRack-Mounting the Chassis Right Attaching Brackets to the Router Cisco 3640 Rack-Mount BracketsFront-Panel-Forward Installation Use two screws on each side 17327 Rear-Panel-Forward Installation Four screws are required on each side 82808 Center-Mount Installation 22 Cisco 3660 Center-Mount Bracket Attachment Mounting the Router in the Rack Inch rack 24-inch rack 26 Mounting the Cisco 3631 Router 19-Inch Rack 28 Mounting the Cisco 3660 Router 19-Inch Rack Attaching Wall-Mount Brackets to the Router Wall-Mounting the Cisco 3620 RouterAttaching Rubber Feet to the Router Mounting the Router on the WallInstalling Chassis Ground Connection Cisco 3620 and Cisco 3640 Chassis Ground ConnectionMounting Screws Power supply Bracket NEBS-Compliant Ground Lug Attachment on a Cisco 3640 Router Ring terminal attached to a bracket Power supply Ring terminal Cisco 3631 Chassis Ground Connection Ground lug attachmentCisco 3660 Chassis Ground Connection 103013 Connecting Routers to a DC-Input Power Supply Power ConnectionsConnecting Routers to AC Power 15A, 120VAC 10A, 240VAC. StatementDC Wiring Requirements DC Input DC Input Wire Size43 DC Power Connections for Cisco 3620 Routers Typical DC Input Wiring the DC-Input Power Supply in Cisco 3631 RoutersOvercurrent 45 DC Power Connections for -DC Input to Cisco 3631 Routers Wiring the DC-Input Power Supply in Cisco 3660 Routers 47 Wire Routing and Attachment for Cisco 3631 RoutersWire Termination Safety Ground Overcurrent DC Input Wire Size Method ProtectionReturn Safety ground Wire management bracket Connecting Routers to the Cisco Redundant Power System Connecting WAN, LAN, and Voice Cables Ports and CablingPort or Connection Port type, color Connected to Cable T1/E1 WANConnecting WAN, LAN, and Voice Cables Without Chassis Shield Connections for Cisco 3660 RoutersLAN, WAN, and voice cables Power wires 54 Removing Panels from Chassis Shield 55 Cables Routed Through Openings in the Chassis Shield Connecting to a Console Terminal or Modem 56 Cables Routed Through the Chassis CutoutConnecting to the Console Port 57 Connecting a Console Terminal to a Cisco 3620 Router58 Connecting a Console Terminal to a Cisco 3631 Router Connecting to the Auxiliary Port 60 Connecting a Console Terminal to a Cisco 3660 RouterModem Modem cable AUX port Connector RJ-45 RJ-45-to-RJ-45 rollover cable Identifying a Rollover Cable 65 Identifying a Rollover CableChecklist for Power Up Powering Up the RouterFront Panel Indicators Power-Up Procedure Cisco 3620 series and Cisco 3640 seriesConfiguring the Router Initial Configuration Using SDMInitial Configuration Using the Setup Command Facility Summary of the available interfaces is displayed User prompt appears Initial Configuration Using the CLI Manual Configuration Enter privileged Exec modeOL-2056-05 Troubleshooting Isolating ProblemsTroubleshooting the Power and Cooling Systems Environmental Reporting Features Troubleshooting Modules, Cables, and ConnectionsReading Front-Panel LEDs Figure A-1 Cisco 3620 Router Front-Panel LEDsFigure A-2 Cisco 3640 Router Front-Panel LEDs Color Description Color Power Supply StatusColor RPS Status Front-Panel LEDs on Cisco 3631 Routers LEDRear-Panel LEDs on Cisco 3631 Routers Reading Rear-Panel LEDsColor Status Rear-Panel LEDs on Cisco 3660 Routers SystemError Messages Cisco 3600 Series Error MessagesMessage Cisco 3660 Error Messages LED Type LED Color MessageFan Cage in Cisco 3660 Routers hardware configuration note Cisco 3600 Series Routers hardware configuration note PS1, PS2 Amber Recovering a Lost Password Using the ROM Monitor Entering ROM Monitor ModeROM Monitor Commands Enter ROM Monitor Mode by Using the reload CommandCommand abc ROM Monitor Syntax ConventionsRouter Management Commands ROM Monitor Command DescriptionsBoot Commands in the ROM Monitor Entering Boot Commands Informational Commands in the ROM Monitor Other Useful ROM Monitor CommandsDebugging Commands Configuration Register CommandsModifying the Configuration Register in Menu Mode Description and Options of the xmodem Command Recovering Cisco IOS Software ImagesConsole Requirements Procedure for the xmodem Command Configuration Register Configuration Register SettingsChanging Configuration Register Settings Bit Number Hexadecimal MeaningRouter# config-register 0xvalue Configuring the Boot Field Boot Field MeaningBit Address net host Baud BitEnabling Booting from Flash Memory Router# configureSymbols IN-2 IN-3 IN-4 IN-5 IN-6