Appendix A Troubleshooting

Reading Front-Panel LEDs

Router boots, but the console screen is frozen.

Check the external console connection.

Verify that the parameters for your terminal are set as follows:

(a)The same data rate as configured for the router (9600 bps is the default)

(b)8 data bits

(c)No parity generated or checked

(d)2 stop bits

Router powers on and boots only when a particular module is removed.

Check the module. Refer to the warranty information in the quick start guide that shipped with your router, or contact customer service.

Router powers on and boots only when a particular cable is disconnected.

There may be a problem with the module or cable. Refer to the warranty information in the quick start guide that shipped with your router, or contact customer service.

Reading Front-Panel LEDs

Front-Panel LEDs on Cisco 3620, Cisco 3640, and Cisco 3660 Routers

The LEDs on the front panel of the router enable you to determine router performance and operation. Figure A-1through Figure A-3show the LEDs on the front panel of the router. For an explanation of these LEDs see:

Table A-1—Describes the system LED

Table A-2—Describes the Redundant Power System (RPS) LED

Table A-3—Describes the power supply LEDs (PS1 and PS2)

Table A-4—Describes the Active, Ready, and PCMCIA LEDs

Figure A-1 Cisco 3620 Router Front-Panel LEDs

 

 

0

1

PCMCIA

 

 

 

1

15278

SYSTEM

RPS

ACTIVE

 

 

 

 

 

READY

 

0

 

CON

AUX

 

 

 

 

 

 

 

RPS

Console

Network module

PCMCIA

PCMCIA

LED

port

System

 

status LEDs

slots

LEDs

Auxiliary

 

 

 

LED

 

 

 

 

port

 

 

 

Cisco 3600 Series Routers Hardware Installation Guide

 

A-4

OL-2056-05

 

 

 

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Cisco Systems Cisco 3600 manual Reading Front-Panel LEDs, Figure A-1 Cisco 3620 Router Front-Panel LEDs