Appendix A Troubleshooting

Error Messages

Table A-10 Cisco 3660 System Error and Status Messages (continued)

LED Type

LED Color

Message

 

 

 

PS1, PS2,

Amber

Error:

LED on

 

%PS-3-DCOUTPUTVOLTFAIL: System detected Power System # DC FAIL condition.

power

 

 

Explanation:

supply rear

 

 

 

 

panel

 

The cable connected to the specified DC power supply (1 or 2) is loose or the DC power supply

 

 

has failed.

 

 

Recovery:

 

 

1.

Check the power supply LEDs to identify the faulty unit.

 

 

2.

Power off the faulty power supply and circuit breaker.

 

 

3.

Check that cables are seated properly and terminal blocks are wired correctly.

 

 

4.

Power on the circuit breaker and the power supply.

 

 

5.

If the error condition persists, replace the DC power supply. Refer to the Installing

 

 

 

Universal DC Power Supplies in Cisco 3660 Routers or to the Installing Power Supplies

 

 

 

in Cisco 3600 Series Routers hardware configuration note.

 

 

When the error condition is resolved, the following informational message appears:

 

 

%PS-3-DCOUTPUTVOLTOK: Power System DC condition is now normal.

 

 

 

PS1, PS2,

Amber

Error:

LED on

 

%PS-3-INPUTVOLTFAIL: System detected Power System # AC FAIL condition.

power

 

 

Explanation:

supply rear

 

 

 

 

panel

 

The cable connected to the specified AC power supply (1 or 2) is loose or the AC power supply

 

 

has failed.

 

 

Recovery:

 

 

1.

Check the power supply LEDs to identify the faulty unit.

 

 

2.

Power off the faulty power supply.

 

 

3.

Check that cables are seated properly and terminal blocks are wired correctly.

 

 

4.

Power on the power supply.

 

 

5.

If the error condition persists, replace the AC power supply. Refer to the Installing Power

 

 

 

Supplies in Cisco 3600 Series Routers hardware configuration note.

 

 

When the error condition is resolved, the following informational message appears:

 

 

%PS-3-INPUTVOLTOK: Power System AC condition is now normal.

 

 

 

 

Cisco 3600 Series Routers Hardware Installation Guide

 

A-14

OL-2056-05

 

 

 

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Cisco Systems manual Cisco 3600 Series Routers hardware configuration note