Contents

C H A P T E R 3

Troubleshooting 3-1

 

 

 

 

 

 

 

 

 

 

 

 

 

Diagnosing Problems

3-1

 

 

 

 

 

 

 

 

 

 

Check Switch POST Results

3-1

 

 

 

 

 

 

 

Check Switch LEDs

3-2

 

 

 

 

 

 

 

 

 

 

Check Switch Connections

 

3-2

 

 

 

 

 

 

 

 

Bad or Damaged Cable

 

3-2

 

 

 

 

 

 

 

 

Ethernet and Fiber Cables

3-2

 

 

 

 

 

 

 

Link Status

 

3-2

 

 

 

 

 

 

 

 

 

 

SFP Module Port Issues

3-3

 

 

 

 

 

 

 

Port and Interface Settings

3-3

 

 

 

 

 

 

 

Ping the End Device

3-3

 

 

 

 

 

 

 

 

Spanning Tree Loops

3-3

 

 

 

 

 

 

 

 

Check Switch Performance

 

3-4

 

 

 

 

 

 

 

 

Speed, Duplex, and Autonegotiation 3-4

 

 

 

Autonegotiation and NIC Cards

3-4

 

 

 

 

 

 

Cabling Distance 3-4

 

 

 

 

 

 

 

 

 

 

How to Clear the Switch IP Address and Configuration 3-4

 

 

 

Locating the Switch Serial Number

3-5

 

 

 

 

 

 

Connector and Cable Specifications

 

 

 

 

 

A P P E N D I X

A

B-1

 

 

 

 

 

 

 

Connector Specifications

B-1

 

 

 

 

 

 

 

 

 

 

10/100 Ports

B-1

 

 

 

 

 

 

 

 

 

 

 

SFP Module Ports

 

B-3

 

 

 

 

 

 

 

 

 

 

Dual-Purpose Ports

B-3

 

 

 

 

 

 

 

 

 

 

Console Port

B-3

 

 

 

 

 

 

 

 

 

 

 

Cable and Adapter Specifications

B-4

 

 

 

 

 

 

 

SFP Module Cable Specifications

B-4

 

 

 

Two Twisted-Pair Cable Pinouts

B-5

 

 

 

 

 

 

 

Four Twisted-Pair Cable Pinouts for 1000BASE-T Ports B-6

 

 

 

Crossover Cable and Adapter Pinouts

B-6

 

 

 

Identifying a Crossover Cable B-6

 

 

 

Adapter Pinouts

B-7

 

 

 

 

 

 

 

 

 

Technical Specifications

 

 

 

 

 

 

 

 

A P P E N D I X

B

A-1

 

 

 

 

 

 

 

 

 

Connecting to DC Power

 

 

 

 

 

 

 

 

 

A P P E N D I X

C

 

C-1

 

 

 

 

 

 

 

 

 

 

Preparing for Installation

C-1

 

 

 

 

 

 

 

 

 

 

Grounding the Switch

C-2

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Cisco ME 3400 Ethernet Access Switch Hardware Installation Guide

 

 

 

 

 

 

 

 

 

 

 

 

 

OL-7677-04

 

 

 

 

 

 

 

 

 

 

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Cisco Systems Cisco ME 3400 manual Speed, Duplex, and Autonegotiation