Cisco IE 3000 Switch Getting Started Guide

In Case of Difficulty

See these sections if you have difficulty setting up your switch:

Troubleshooting Express Setup, page 25

Resetting the Switch, page 26

Accessing Online Help, page 27

For More Information, page 27

Troubleshooting Express Setup

Help with the initial switch configuration is provided here. For additional assistance, see the online documentation at Cisco.com.

 

Checklist

Recommendation

 

 

 

 

Was the SETUP LED blinking

If no, or you are not sure, restart the switch. Make sure that the

 

when you pressed the Express Setup

SETUP LED is blinking when you press the Express Setup

 

button?

button.

 

 

 

 

Did you connect your PC to the

Verify that you are connected to the switch port with the blinking

 

wrong switch port?

LED.

 

 

 

 

Did you start a browser session on

If yes, or you are not sure, restart the switch, and repeat the

 

your PC before the SETUP LED

Express Setup procedure.

 

was solid green?

 

 

 

 

 

 

 

Did you start a browser session on

If the window does not appear, enter a URL in your browser, such

 

your PC and the set-up page did not

as Cisco.com or another well-known website.

 

appear?

 

 

 

 

 

 

 

Did you have a pop-up blocker

If yes, disconnect the cable from the switch port, disable the

 

running on your PC when you

pop-up blocker, press the Express Setup button, and reconnect

 

connected to the switch port?

the cable to the blinking Ethernet port.

 

 

 

 

Did you have proxy settings

If yes, disconnect the cable from the switch port, disable the

 

enabled in your browser software

proxy settings, press the Express Setup button, and reconnect the

 

when you connected to the switch

cable to the blinking Ethernet port.

 

port?

 

 

 

 

 

 

 

 

 

 

Cisco IE 3000 Switch Getting Started Guide

 

 

 

 

 

 

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Cisco Systems IE 3000 warranty Case of Difficulty, Troubleshooting Express Setup