=/opt/NSCPcom/j2re1_3_1/plugin/sparc

Appendix A IPM FAQs and Troubleshooting Tips

IPM FAQs

CLASSPATH is set to null, and you can run the IPM client as an applet. Also make sure that you set the environment variables NPX_PLUGIN_PATH and NPX_JRE_PATH to the correct values.

For example in ksh, enter:

export NPX_PLUGIN_PATH

export NPX_JRE_PATH=/opt/NSCPcom/j2re1_3_1

For more detailed and current information on the environment variables to be set, refer the installation instructions of Netscape.

Q.How do I install the IPM client?

A.You can install the IPM client either from the CD distributed with IPM, or by using a Web browser to download the IPM client from an IPM server.

Q.Do I have to install any software on the router to use SA Agent and IPM?

A.The SA Agent is embedded in many but not all feature sets of the Cisco IOS software. A release of the Cisco IOS software which supports SA Agent must be installed on the device IPM uses to source network performance measurements.

The following table summarizes which Cisco IOS software releases support SA Agent and indicates the maximum number of collectors.

Cisco IOS Release1

Cisco IOS

SA Agent2

Maximum Number

Feature Set

/IPM Support

of Collectors

11.2(18) or later

IP Plus

Yes

2003

 

Desktop Plus

 

 

 

IBM Enterprise

 

 

 

 

 

 

 

IP Only

No

 

IP/IPX Desktop

 

 

 

 

 

 

11.3(6) or later

IP Plus

Yes

2003

 

Desktop Plus

 

 

 

IBM Enterprise

 

 

 

 

 

 

 

IP Only

No

 

IP/IPX Desktop

 

 

 

 

 

 

12.0(5) or later

All

Yes

5003

12.0(5)T or later4

All

Yes

5003

12.1(1) or later

All

Yes

5003

12.1(2) T or later

All

Yes

5003

12.2(1) or later

All

Yes

Not fixed5

12.2(2)T or later

All

Yes

Not fixed5

1.We strongly recommend version 12.1 or later of the Cisco IOS software.

2.We recommend that you verify the SA Agent running on your Cisco IOS software. For information about verifying whether SA Agent running on your Cisco IOS software, see “Verify Your SA Agent Version” section on page C-2

3.The maximum number of collectors supported might be less than 200 or 500. This number is dependent on several factors including the router configuration buffer size, the amount of DRAM installed in the router, and the type of collectors configured in IPM.

User Guide for Internetwork Performance Monitor

 

A-4

OL-11291-01

 

 

 

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Cisco Systems OL-11291-01 manual Export Npxpluginpath, Cisco IOS SA Agent Maximum Number Feature Set, Collectors