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Cisco Systems OL-11291-01 manual Viewing Jitter Data, Vii

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C H A P T E R 5	Working With IPM From the CiscoWorks Homepage		5-1
	Accessing IPM Data From the CiscoWorks Homepage		5-1
	Viewing IPM Server Information	5-2
	Viewing Status Information for IPM Servers 5-3
	Viewing Version Information for the IPM Server and Components 5-4
	Viewing the IPM Server Log	5-4
	Viewing the IPM Console Log	5-5

	Viewing the Troubleshooting Log for IPM					5-6
	Importing Devices From Device and Credential Repository							5-7
	Downloading the IPM Client		5-10
	Downloading the IPM Client for Solaris					5-10
	Downloading the IPM Client for Windows					5-11
	Viewing Configuration Information				5-13
	Viewing Source Configuration Information					5-13
	Viewing Target Configuration Information					5-14
	Viewing Operation Configuration Information						5-14
	Viewing Collector Configuration Information						5-15
	Viewing Path Echo Collector Path Usage Data						5-16
	Viewing Latency Data	5-17
	Viewing Daily Latency Data			5-18
	Viewing Weekly Latency Data				5-21
	Viewing Monthly Latency Data				5-22
	Viewing Jitter Data	5-23
	Viewing Daily Jitter Data		5-23
	Viewing Weekly Jitter Data			5-25
	Viewing Monthly Jitter Data				5-26
	Viewing HTTP Data	5-27
	Viewing Daily HTTP Data		5-27
	Viewing Weekly HTTP Data			5-28
	Viewing Monthly HTTP Data				5-29
	Accessing Software Updates and Additional Information							5-30
	Viewing Information About IPM on Cisco.com						5-30
	IPM FAQs and Troubleshooting Tips
A P P E N D I X A	IPM FAQs and Troubleshooting Tips				A-1
	IPM FAQs A-1
	Troubleshooting IPM	A-11

User Guide for Internetwork Performance Monitor

	OL-11291-01	vii

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Cisco Systems OL-11291-01 manual Viewing Jitter Data, Vii

Contents

Corporate Headquarters User Guide for Internetwork Performance MonitorUser Guide for Internetwork Performance Monitor Iii N T E N T SDefining a Source Device Adding a New Target Deleting Targets Setting the Baseline Vii Viewing Jitter DataViii IPM Internal CommandsItalic font AudienceConventions ConventionRelease Notes for Internetwork Performance Monitor Installation Guide for Internetwork Performance MonitorProduct Documentation Describes the product documentation that is availableOrdering Documentation Obtaining DocumentationCisco.com Product Documentation DVDXii Reporting Security Problems in Cisco ProductsDocumentation Feedback Cisco Product Security OverviewCisco Technical Support & Documentation Website Obtaining Technical AssistanceXiii Xiv Submitting a Service RequestDefinitions of Service Request Severity Obtaining Additional Publications and InformationPreface Obtaining Additional Publications and Information Xvi Overview of IPM What is IPM?Key Terms and Concepts Client/Server Architecture How Does IPM Work?IPM Client/Server Architecture New Features in IPM OL-11291-01 Starting IPM Server on Solaris Starting IPMTo start the IPM server on a Solaris system, enter To start the IPM server on a Windows system, enter Starting IPM ClientStarting IPM Server on Windows Starting IPM Client From the CiscoWorks HomepageThis section describes the following Starting IPM as a Standalone ClientTo start only the IPM client on a Solaris system, enter IPM Main Window IPM prompts you to confirm the password To enable IPM passwords on SolarisIPM prompts you to enter a password Enter a password and press EnterStarting IPM Standalone Client on Windows Log in as the administrator To enable an IPM password on WindowsRunning Simultaneous IPM Sessions Configuring the IPM ComponentsDefining a Source Device Configuration Window-Source Configuration Defining a Target Target Configuration WindowUser Guide for Internetwork Performance Monitor Click Collectors Defining a CollectorCollector Configuration Window Set Date Range Window Name of the host to look up for the DNS request Operation DescriptionMeasures end-to-end latency for acquiring a new Dhcp lease Payload is set toOperation Description Viewing Network Performance Statistics Extra DNS Settings WindowReal Time Statistics window either -8or -9 appears Viewing Network Performance Statistics in Real TimeJitter Real Time Statistics Window Action Key Combination10 Statistics Data Filter Window Viewing Historical Network Performance Statistics11 Historical Statistics Window-Echo Collector Historical Statistics window -11, -12, or -13 appears12 Historical Statistics Window-Path Echo Collector 13 Historical Statistics Window-Enhanced UDP Collector 14 Historical Statistics Window-Multi-Collector Graph ActionFor more information, see Understanding Previous Range Understanding Next Range IPM sends the output to the printer or file you specified Printing IPM StatisticsExiting the IPM Client Using IPM to Measure Network Performance Measuring Network Performance for Dhcp Dhcp Operation Configuration window -1 appearsDefining a Dhcp Operation Dhcp Operation Configuration Window Dhcp Historical Statistics window -2 appears Viewing Statistics for DhcpDefining a DLSw Operation Measuring Network Performance for DLSwDLSw Operation Configuration Window DLSw Operation Configuration window -3 appearsDLSw Historical Statistics window -4 appears Viewing Statistics for DLSwDefining a DNS Operation Measuring Network Performance for DNSDNS Historical Statistics window -6 appears Viewing Statistics for DNSDNS Historical Statistics Window Measuring Network Performance for Http Http Operation Configuration window -7 appearsDefining an Http Operation Http Operation Configuration Window Http Historical Statistics window -8 appears Viewing Statistics for HttpHttp Historical Statistics Window Defining an FTP Operation Measuring Network Performance for FTPFTP Configuration Window FTP Operation Configuration window -9 appearsFTP Historical Statistics window -10 appears Viewing Statistics for FTP10 FTP Historical Statistics Window Measuring Network Performance for IPMeasuring End-to-End Performance for IP Echo Operation Configuration window -11 appearsSNA Sscp IP Echo Historical Statistics window -12 appears Viewing End-to-End Statistics for IPDefining an IP Path Echo Operation Measuring Hop-by-Hop Performance for IPClick Path Echo Path Echo Operation Configuration window -13 appearsViewing Hop-by-Hop Statistics for IP 14 IP Path Echo Historical Statistics Window-All Paths User Guide for Internetwork Performance Monitor 17shows a sample Combined Path List window 18shows a sample Combined Hop List window 18 IP Path Echo Combined Hop List Window Measuring Network Performance for SNADefining an SNA Echo Operation SNA Echo Historical Statistics window -19 appears Viewing Statistics for SNA19 SNA Echo Historical Statistics Window Measuring Network Performance for TCP TCP Operation Configuration window -20 appearsDefining a TCP Operation 20 TCP Operation Configuration Window TCP Historical Statistics window -21 appears Viewing Statistics for TCPMeasuring Network Performance for UDP UDP Operation Configuration window -22 appearsDefining a UDP Operation 22 UDP Operation Configuration Window UDP Historical Statistics window -23 appears Viewing Statistics for UDPMeasuring Network Performance for Enhanced UDP Defining an Enhanced UDP Operation Enhanced UDP Operation Configuration window -24 appearsEnhanced UDP Historical Statistics window -25and -26 appears Viewing Statistics for Enhanced UDP25 Enhanced UDP Historical Statistics Window-Part 26 Enhanced UDP Historical Statistics Window-Part OL-11291-01 Working With Source Devices Modifying IPM ComponentsViewing Source Properties Viewing a List of Configured Source DevicesSource Properties window -1 appears Confirmation box appears Working With Target DevicesAdding a New Source Device Deleting Source DevicesViewing Target Properties Viewing a List of Defined TargetsTarget Properties window -2 appears Deleting Targets Adding a New TargetSelected targets are deleted from the IPM database Viewing a List of Defined Operations Working With OperationsOperation Configuration Window Operation Properties window -4 appears Viewing Operation PropertiesAdding a New Operation Setting Thresholds and Generating AlertsOL-11291-01 Deleting Operations Working With CollectorsSelected operations are deleted from the IPM database Viewing a Collector State Summary Viewing a List of Defined CollectorsCollector State Summary Window Viewing Collector PropertiesCollector Properties Window Adding a New CollectorDeleting Collectors Stopping CollectorsSelected collectors are deleted from the IPM Main Window Platform File Name Default Seed File Directory Adding Components Using Seed FilesCreating a Seed File Part Description 1describes the parts of a component’s definitionSample source seed file is shown below Sample Source Seed FileSample collector seed file is shown below Sample target seed file is shown belowTarget1 DefaultIpEcho 12 M Viewing Seed File Output Files Loading Components From a Seed FileChanging IP Addresses Change IP Address Window Setting the BaselineEdit Baseline Window Setting IPM Database PreferencesChanging the Database Preferences Displaying the Current Database PreferencesWindows, enter Modifying IPM Components Setting IPM Database Preferences Database Preferences File Format Modifying IPM Components Setting IPM Database Preferences Setting Snmp Timeout and Retry Environment Variables Setting Snmp Environment Variables in Solaris Setting Snmp Environment Variables in Windows Setting New IPM Server Process Timeout Values Setting Server Timeout Values in Windows Setting Server Timeout Values in SolarisIpm Ipm control -rt Ipm debug Ipm pmstatus Ipm start client Setting the Display Variable in SolarisBacking Up or Restoring the IPM Database Nvram SettingsProgram Files\Internetwork Performance Monitor\ Managed Source Interface SettingsIpm dbpassword Changing Administrative PasswordChanging IPM Database Password Ipm passwordMessage Log window is composed of the following sections Working With Message Log WindowLog Control Message Log Window -10 appearsButtons Reset Apply Exit HelpLog Display Field DescriptionButton Description Working With IPM From the CiscoWorks Homepage Accessing IPM Data From the CiscoWorks HomepageCiscoWorks Homepage Viewing IPM Server InformationServer Status Viewing Status Information for IPM ServersServer Log File page -4 appears Viewing the IPM Server LogConsole Log page -5 appears Viewing the IPM Console LogConsole Log File Viewing the Troubleshooting Log for IPMImporting Devices From Device and Credential Repository Import From Device and Credential Repository Import from Device and Credential Repository screen appearsInvalid host name. Provide a valid host name for the device 1describes the response codesSuccess. The device has been imported successfully Invalid device. Check whether the device exists and has SAADownloaded Downloading the IPM ClientDownloading the IPM Client for Solaris IPM Client for Solaris page -8 appears# rm -rftempdirectory Downloading the IPM Client for WindowsIPM Client for Windows page -9 appears OL-11291-01 Viewing Source Configuration Information Viewing Configuration InformationViewing Operation Configuration Information Viewing Target Configuration Information12 Operations Configuration Report Viewing Collector Configuration InformationViewing Path Echo Collector Path Usage Data 13 Collectors Configuration ReportViewing Latency Data 15 Daily Latency Reports Viewing Daily Latency Data16 Daily IP-Echo Latency Summary Report 18 Daily IP-Path Latency Summary Report Weekly Latency Reports page -20 appears Viewing Weekly Latency DataMonthly Latency Reports page -21 appears Viewing Monthly Latency DataViewing Daily Jitter Data Viewing Jitter DataDaily Jitter Reports page -22 appears 22 Daily Jitter Reports Weekly Jitter Reports page -24 appears Viewing Weekly Jitter DataMonthly Jitter Reports page -25 appears Viewing Monthly Jitter DataViewing Daily Http Data Viewing Http DataDaily Http Reports page -26 appears 27 Daily Http Summary Report Viewing Weekly Http Data28 Weekly Http Reports Viewing Monthly Http DataViewing Information About IPM on Cisco.com Accessing Software Updates and Additional InformationIPM FAQs IPM FAQs and Troubleshooting TipsAppendix a IPM FAQs and Troubleshooting Tips Export CLASSPATH= For ksh, enterExport Npxpluginpath Cisco IOS SA Agent Maximum Number Feature SetCollectors Appendix a IPM FAQs and Troubleshooting Tips Appendix a IPM FAQs and Troubleshooting Tips FTP Appendix a IPM FAQs and Troubleshooting Tips Active Mode Passive Mode Troubleshooting IPM Connection to server Lost. Will try to reconnect OL-11291-01 User Guide for Internetwork Performance Monitor OL-11291-01 If you see this message, the Responder is disabled HostName=IP Address OL-11291-01 Command Description StartcollName srcName duration hrs OptionsRtcollName srcName SrcNameTakes a back up of the IPM database Replaces the IPM Database with a clean versionControls Automatic IPM Database backup Restores the IPM database from a previous backupChanges an old IP address to a new IP address Displays the contents of the IPM-IOS-Info fileTarget, the cause might be one of the following System that has multiple IP addresses or host namesLoads the specified source seed file into the IPM database Allows you to change existing IPM administrative passwordsDisplays the contents of the Readme file for IPM You can use this command only on a Solaris machineHostname Hostname filename typeDisplays the contents of the specified target seed file Starts the IPM Remote Upgrade UtilityDisplays the contents of the specified collector seed file Displays the contents of the specified source seed fileOutput of ipm help Command Output of ipm status CommandWindows Seed file format of all components Cs CollectorName Output of ipm export help CommandUser Guide for Internetwork Performance Monitor Ipm cw2ksetup install Ipm cw2ksetup uninstall IPM Internal CommandsOL-11291-01 SA Agent Feature Mapping Expected output on your device is On your device run the commandGL-1 See community stringGL-2 Target deviceHost address See host numberGL-3 GL-4 See durationGL-5 GL-6 See SA AgentSee SRB IPM-related functionsGL-7 SSP GL-8GL-9 See TCP/IPGL-10 See VtamFunctions. See also LU See WWWIN-1 D EIN-2 IN-3 IN-4 DhcpIN-5 HttpIP Precedence UDP operations IP Precedence FTP operationsIP Precedence Http operations IP Precedence TCP operationsIN-7 IN-8 IN-9 For UDP, enhanced for VoIPIN-10 IN-11 IN-12