Corporate Headquarters | Cisco Systems OL-11291-01 instruction

User Guide for Internetwork Performance Monitor

Software Release 2.6

CiscoWorks

Corporate Headquarters

Cisco Systems, Inc.

170 West Tasman Drive San Jose, CA 95134-1706

USA http://www.cisco.com Tel: 408 526-4000

800553-NETS (6387)

Fax: 408 526-4100

Text Part Number: OL-11291-01

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Cisco Systems OL-11291-01 manual User Guide for Internetwork Performance Monitor, Corporate Headquarters

Contents

Corporate Headquarters User Guide for Internetwork Performance Monitor User Guide for Internetwork Performance Monitor Iii N T E N T S Defining a Source Device Adding a New Target Deleting Targets Setting the Baseline Vii Viewing Jitter Data Viii IPM Internal Commands Conventions AudienceConvention Italic font Product Documentation Installation Guide for Internetwork Performance MonitorDescribes the product documentation that is available Release Notes for Internetwork Performance Monitor Cisco.com Obtaining DocumentationProduct Documentation DVD Ordering Documentation Documentation Feedback Reporting Security Problems in Cisco ProductsCisco Product Security Overview Xii Cisco Technical Support & Documentation Website Obtaining Technical AssistanceXiii Definitions of Service Request Severity Submitting a Service RequestObtaining Additional Publications and Information Xiv Preface Obtaining Additional Publications and Information Xvi Overview of IPM What is IPM? Key Terms and Concepts Client/Server Architecture How Does IPM Work? IPM Client/Server Architecture New Features in IPM OL-11291-01 Starting IPM Server on Solaris Starting IPMTo start the IPM server on a Solaris system, enter Starting IPM Server on Windows Starting IPM ClientStarting IPM Client From the CiscoWorks Homepage To start the IPM server on a Windows system, enter This section describes the following Starting IPM as a Standalone ClientTo start only the IPM client on a Solaris system, enter IPM Main Window IPM prompts you to enter a password To enable IPM passwords on SolarisEnter a password and press Enter IPM prompts you to confirm the password Starting IPM Standalone Client on Windows Log in as the administrator To enable an IPM password on Windows Running Simultaneous IPM Sessions Configuring the IPM ComponentsDefining a Source Device Configuration Window-Source Configuration Defining a Target Target Configuration Window User Guide for Internetwork Performance Monitor Click Collectors Defining a Collector Collector Configuration Window Set Date Range Window Measures end-to-end latency for acquiring a new Dhcp lease Operation DescriptionPayload is set to Name of the host to look up for the DNS request Operation Description Viewing Network Performance Statistics Extra DNS Settings Window Real Time Statistics window either -8or -9 appears Viewing Network Performance Statistics in Real Time Jitter Real Time Statistics Window Action Key Combination 10 Statistics Data Filter Window Viewing Historical Network Performance Statistics 11 Historical Statistics Window-Echo Collector Historical Statistics window -11, -12, or -13 appears 12 Historical Statistics Window-Path Echo Collector 13 Historical Statistics Window-Enhanced UDP Collector 14 Historical Statistics Window-Multi-Collector Graph Action For more information, see Understanding Previous Range Understanding Next Range IPM sends the output to the printer or file you specified Printing IPM Statistics Exiting the IPM Client Using IPM to Measure Network Performance Measuring Network Performance for Dhcp Dhcp Operation Configuration window -1 appearsDefining a Dhcp Operation Dhcp Operation Configuration Window Dhcp Historical Statistics window -2 appears Viewing Statistics for Dhcp Defining a DLSw Operation Measuring Network Performance for DLSw DLSw Operation Configuration Window DLSw Operation Configuration window -3 appears DLSw Historical Statistics window -4 appears Viewing Statistics for DLSw Defining a DNS Operation Measuring Network Performance for DNS DNS Historical Statistics window -6 appears Viewing Statistics for DNS DNS Historical Statistics Window Measuring Network Performance for Http Http Operation Configuration window -7 appearsDefining an Http Operation Http Operation Configuration Window Http Historical Statistics window -8 appears Viewing Statistics for Http Http Historical Statistics Window Defining an FTP Operation Measuring Network Performance for FTP FTP Configuration Window FTP Operation Configuration window -9 appears FTP Historical Statistics window -10 appears Viewing Statistics for FTP 10 FTP Historical Statistics Window Measuring Network Performance for IP Measuring End-to-End Performance for IP Echo Operation Configuration window -11 appears SNA Sscp IP Echo Historical Statistics window -12 appears Viewing End-to-End Statistics for IP Defining an IP Path Echo Operation Measuring Hop-by-Hop Performance for IP Click Path Echo Path Echo Operation Configuration window -13 appears Viewing Hop-by-Hop Statistics for IP 14 IP Path Echo Historical Statistics Window-All Paths User Guide for Internetwork Performance Monitor 17shows a sample Combined Path List window 18shows a sample Combined Hop List window 18 IP Path Echo Combined Hop List Window Measuring Network Performance for SNA Defining an SNA Echo Operation SNA Echo Historical Statistics window -19 appears Viewing Statistics for SNA 19 SNA Echo Historical Statistics Window Measuring Network Performance for TCP TCP Operation Configuration window -20 appearsDefining a TCP Operation 20 TCP Operation Configuration Window TCP Historical Statistics window -21 appears Viewing Statistics for TCP Measuring Network Performance for UDP UDP Operation Configuration window -22 appearsDefining a UDP Operation 22 UDP Operation Configuration Window UDP Historical Statistics window -23 appears Viewing Statistics for UDP Measuring Network Performance for Enhanced UDP Defining an Enhanced UDP Operation Enhanced UDP Operation Configuration window -24 appears Enhanced UDP Historical Statistics window -25and -26 appears Viewing Statistics for Enhanced UDP 25 Enhanced UDP Historical Statistics Window-Part 26 Enhanced UDP Historical Statistics Window-Part OL-11291-01 Working With Source Devices Modifying IPM Components Viewing Source Properties Viewing a List of Configured Source DevicesSource Properties window -1 appears Adding a New Source Device Working With Target DevicesDeleting Source Devices Confirmation box appears Viewing Target Properties Viewing a List of Defined TargetsTarget Properties window -2 appears Deleting Targets Adding a New TargetSelected targets are deleted from the IPM database Viewing a List of Defined Operations Working With Operations Operation Configuration Window Operation Properties window -4 appears Viewing Operation Properties Adding a New Operation Setting Thresholds and Generating Alerts OL-11291-01 Deleting Operations Working With CollectorsSelected operations are deleted from the IPM database Viewing a Collector State Summary Viewing a List of Defined Collectors Collector State Summary Window Viewing Collector Properties Collector Properties Window Adding a New Collector Deleting Collectors Stopping CollectorsSelected collectors are deleted from the IPM Main Window Platform File Name Default Seed File Directory Adding Components Using Seed FilesCreating a Seed File Part Description 1describes the parts of a component’s definition Sample source seed file is shown below Sample Source Seed File Sample collector seed file is shown below Sample target seed file is shown below Target1 DefaultIpEcho 12 M Viewing Seed File Output Files Loading Components From a Seed File Changing IP Addresses Change IP Address Window Setting the Baseline Edit Baseline Window Setting IPM Database Preferences Changing the Database Preferences Displaying the Current Database PreferencesWindows, enter Modifying IPM Components Setting IPM Database Preferences Database Preferences File Format Modifying IPM Components Setting IPM Database Preferences Setting Snmp Timeout and Retry Environment Variables Setting Snmp Environment Variables in Solaris Setting Snmp Environment Variables in Windows Setting New IPM Server Process Timeout Values Setting Server Timeout Values in Windows Setting Server Timeout Values in Solaris Ipm Ipm control -rt Ipm debug Ipm pmstatus Ipm start client Setting the Display Variable in Solaris Backing Up or Restoring the IPM Database Nvram Settings Program Files\Internetwork Performance Monitor\ Managed Source Interface Settings Changing IPM Database Password Changing Administrative PasswordIpm password Ipm dbpassword Log Control Working With Message Log WindowMessage Log Window -10 appears Message Log window is composed of the following sections Log Display Reset Apply Exit HelpField Description Buttons Button Description Working With IPM From the CiscoWorks Homepage Accessing IPM Data From the CiscoWorks Homepage CiscoWorks Homepage Viewing IPM Server Information Server Status Viewing Status Information for IPM Servers Server Log File page -4 appears Viewing the IPM Server Log Console Log page -5 appears Viewing the IPM Console Log Console Log File Viewing the Troubleshooting Log for IPM Importing Devices From Device and Credential Repository Import From Device and Credential Repository Import from Device and Credential Repository screen appears Success. The device has been imported successfully 1describes the response codesInvalid device. Check whether the device exists and has SAA Invalid host name. Provide a valid host name for the device Downloading the IPM Client for Solaris Downloading the IPM ClientIPM Client for Solaris page -8 appears Downloaded # rm -rftempdirectory Downloading the IPM Client for WindowsIPM Client for Windows page -9 appears OL-11291-01 Viewing Source Configuration Information Viewing Configuration Information Viewing Operation Configuration Information Viewing Target Configuration Information 12 Operations Configuration Report Viewing Collector Configuration Information Viewing Path Echo Collector Path Usage Data 13 Collectors Configuration Report Viewing Latency Data 15 Daily Latency Reports Viewing Daily Latency Data 16 Daily IP-Echo Latency Summary Report 18 Daily IP-Path Latency Summary Report Weekly Latency Reports page -20 appears Viewing Weekly Latency Data Monthly Latency Reports page -21 appears Viewing Monthly Latency Data Viewing Daily Jitter Data Viewing Jitter DataDaily Jitter Reports page -22 appears 22 Daily Jitter Reports Weekly Jitter Reports page -24 appears Viewing Weekly Jitter Data Monthly Jitter Reports page -25 appears Viewing Monthly Jitter Data Viewing Daily Http Data Viewing Http DataDaily Http Reports page -26 appears 27 Daily Http Summary Report Viewing Weekly Http Data 28 Weekly Http Reports Viewing Monthly Http Data Viewing Information About IPM on Cisco.com Accessing Software Updates and Additional Information IPM FAQs IPM FAQs and Troubleshooting Tips Appendix a IPM FAQs and Troubleshooting Tips Export CLASSPATH= For ksh, enter Export Npxpluginpath Cisco IOS SA Agent Maximum Number Feature SetCollectors Appendix a IPM FAQs and Troubleshooting Tips Appendix a IPM FAQs and Troubleshooting Tips FTP Appendix a IPM FAQs and Troubleshooting Tips Active Mode Passive Mode Troubleshooting IPM Connection to server Lost. Will try to reconnect OL-11291-01 User Guide for Internetwork Performance Monitor OL-11291-01 If you see this message, the Responder is disabled HostName=IP Address OL-11291-01 Command Description RtcollName srcName OptionsSrcName StartcollName srcName duration hrs Controls Automatic IPM Database backup Replaces the IPM Database with a clean versionRestores the IPM database from a previous backup Takes a back up of the IPM database Target, the cause might be one of the following Displays the contents of the IPM-IOS-Info fileSystem that has multiple IP addresses or host names Changes an old IP address to a new IP address Displays the contents of the Readme file for IPM Allows you to change existing IPM administrative passwordsYou can use this command only on a Solaris machine Loads the specified source seed file into the IPM database Hostname Hostname filename type Displays the contents of the specified collector seed file Starts the IPM Remote Upgrade UtilityDisplays the contents of the specified source seed file Displays the contents of the specified target seed file Output of ipm help Command Output of ipm status Command Windows Seed file format of all components Cs CollectorName Output of ipm export help Command User Guide for Internetwork Performance Monitor Ipm cw2ksetup install Ipm cw2ksetup uninstall IPM Internal Commands OL-11291-01 SA Agent Feature Mapping Expected output on your device is On your device run the command GL-1 See community string GL-2 Target device Host address See host numberGL-3 GL-4 See duration GL-5 GL-6 See SA Agent See SRB IPM-related functionsGL-7 SSP GL-8 GL-9 See TCP/IP Functions. See also LU See VtamSee WWW GL-10 IN-1 D E IN-2 IN-3 IN-4 Dhcp IN-5 Http IP Precedence Http operations IP Precedence FTP operationsIP Precedence TCP operations IP Precedence UDP operations IN-7 IN-8 IN-9 For UDP, enhanced for VoIP IN-10 IN-11 IN-12