Cisco Systems OL-23884-03 manual Forwarding a Fax or Voice Message

Note

Retrieving and Sending Messages in VoiceView Express

To access Live Reply:

Step 1 Select the message.

Step 2 Press the Reply button.

Step 3 Choose 2 Call <extension>. Press Select.

Cisco Unity Express attempts to establish a call to the subscriber who sent the message.

Forwarding a Fax or Voice Message

To forward a fax or voice message, with or without recording an introduction:

Step 1 To forward a fax or a voice message after listening to it, press FwdMsg.

Step 2 Address message by number or (optional) press Name to open the Address by Name window, then:

•To address by number, use the dial pad to enter the exact number for the recipient. For extensions at remote locations, enter the location ID before the extension number.

•To address by name, use the dial pad to enter the recipient’s last name or partial name to search for matching names.

Step 3 Press Submit. The Matching Address menu appears.

Step 4 Choose the desired address and press Add to build a recipient list.

Step 5 After adding an address, press any of the following soft keys:

•AddMore—Return to Address by Number window to add addresses to the recipient list.

•Remove—Remove address from list. You cannot empty the list by removing the only recipient.

•Cancel—Cancel operation.

•Done—Display the Send Message menu.

Step 6 To send immediately after recording a message, press Send; otherwise, choose any of the following and press Select:

•Listen to Introduction—Play recorded introduction for message to be sent.

•Record Introduction—Switch on the microphone and begin recording. Say your message, then press Stop.

•Edit Recipients—Return to Recipient List menu where you can add or remove recipients.

•Mark as Urgent—Mark or unmark message to be sent.

•Mark as Private—Mark or unmark message to be sent.

•Message Delivery Time—Display Send Message menu. See the “Specifying Delivery Time” section on page 41 to schedule delivery of the message to be sent.

If you forward a voice or fax message marked Secure, then the forwarded message will automatically be marked Secure.

Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

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