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Cisco Systems OL-23884-03 Retrieving and Sending Messages in VoiceView Express

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Cisco Unity Express 8.6 Voicemail User’s Guide for Advanced Features

OL-23884-03

Retrieving and Sending Messages in VoiceView Express

Step6 If your voice mailbox contains an expired message, press Listen, Save, or Delete for each expired

message.

The Personal Mailbox menu appears.

Logging In if Your PIN is Expired

To log into VoiceView Express if the PIN Expired window appears:

Step1 Press OK to accept the message about your expired PIN.

Step2 On the Change PIN window, use the dial pad to enter a new PIN.

Step3 Choose Confirm and use the dial pad to enter your new PIN again.

Step4 Press Submit. The Login window appears. See the “Logging In To VoiceView Express” section on

page 33.

Logging In Limitations for VoiceView Express

Cisco Unity Express is subject to two erroneous login limits as set by your system administrator.

•There may be a limit on the number of incorrect consecutive log ins allowed, after which the system

administrator is required to restore the user’s log in rights.

•Depending on the configuration by your system administrator, login may be temporarily disabled

for the user for a time period after several consecutive unsuccessful log in attempts.

Retrieving and Sending Messages in VoiceView Express

The section contains the following information and procedures:

•Information About Soft Keys for Voice-Mail Messages, page 34

•Listening to Voice Messages, page36

•Printing a Fax, page37

•Forwarding a Fax or Voice Message, page39

•Sending Voice Messages, page40

Information About Soft Keys for Voice-Mail Messages

Tip To display additional soft keys, press the More soft key.

Contents

Main Cisco Unity Express 8.6 Voice-Mail System Users Guide for Advanced Features Contents Restrictions Related Documents Accessing Cisco Unity Express by Phone Logging in Without Entering Your PIN Voice-mail Options Calling the Message Sender Using Live Reply Managing Fax Messages To manage fax messages: Setting Up and Using a Printer for Faxes Delivering Nonsubscriber Messages Accessing Message Options Recording the Message Accessing Setup Options Managing Greetings Page Managing Greetings Rerecording Your Current Greeting Turning Greetings On and Off Rerecording Your Standard Greeting Rerecording Your Alternate Greeting Setting Up Message Notification Accessing the Notification Menu Choosing the Device to Notify Changing the Notification Phone Number Setting Extra Digits Configuring the Notification Schedule Listening to the Current Schedule Changing the Schedule for All Days Changing the Schedule for a Specific Day Changing Notification Preferences Setting up Cascading Notification Playing Your Cascading Notification Rules Adding Cascading Notification Rules Changing Cascading Notification Rules Deleting Cascading Notification Rules Using Distribution Lists Accessing the Distribution Lists Menu Configuring Private Distribution Lists Reviewing Your Private Distribution Lists Adding a Private Distribution List Modifying a Private Distribution List Adding a Member to a Private Distribution List Removing a Member from a Private Distribution List Recording the Name of a Private Distribution List Deleting a Private Distribution List Configuring Public Distribution Lists Reviewing Public Distribution Lists Adding a Public Distribution List Modifying a Public Distribution List Page Deleting a Public Distribution List Changing Your Password Changing Your Recorded Name What to Do When Receiving Notifications by Phone Recording a Live Conversation Receiving Voice-mail Messages in Your E-mail Downloading Voice-mail Messages After Receiving Voice-Mail Messages Accessing Cisco Unity Express Using Your Cisco Unified IP Phone and VoiceView Express Supported Cisco Unified IP Phones for VoiceView Express Personal Mailbox Menu Logging In To VoiceView Express Logging In if Your PIN is Expired Logging In Limitations for VoiceView Express Retrieving and Sending Messages in VoiceView Express Information About Soft Keys for Voice-Mail Messages Page Listening to Voice Messages Previewing a Fax Printing a Fax Replying to a Voice Message Accessing Live Reply in VoiceView Express Forwarding a Fax or Voice Message Sending Voice Messages Specifying Delivery Time Setting up Nonsubscriber Message Delivery Specifying Delivery Time Managing Your Inbox Changing the Sort Order of Your Inbox Filtering Messages in Your Inbox Personalizing Your Settings Managing Your Greetings Managing Message Settings Editing the Notification Schedule Changing Your PIN Recording Your Name Configuring Your Zero-out Number Logging In to General Delivery Mailboxes Administering Broadcast Messages Sending Broadcast Messages to a Local Location or All Locations Sending Broadcast Messages to Select Locations Specifying Start or End Time Where to Go Next Cisco Unity Express 8.6 Voicemail Users Guide for Advanced Features OL-23884-03 Where to Go Next