49-5
Catalyst 3750 SwitchSoftware Configuration Guide
OL-8550-09
Chapter49 Troubleshooting
Recovering from a Lost or Forgotten Password
Step3 Load any helper files:
switch: load_helper
Step4 Display the contents of flash memory:
switch: dir flash:
The switch file system appears:
Directory of flash:
13 drwx 192 Mar 01 1993 22:30:48 c3750-ipservices-mz-122-25.SEB
11 -rwx 5825 Mar 01 1993 22:31:59 config.text
18 -rwx 720 Mar 01 1993 02:21:30 vlan.dat
16128000 bytes total (10003456 bytes free)
Step5 Rename the configuration file to config.text.old.
This file contains the password definition.
switch: rename flash:config.text flash:config.text.old
Step6 Boot up the system:
switch: boot
You are prompted to start the setup program. Enter N at the prompt:
Continue with the configuration dialog? [yes/no]: N
Step7 At the switch prompt, enter privileged EXEC mode:
Switch> enable
Step8 Rename the configuration file to its original name:
Switch# rename flash:config.text.old flash:config.text
Note Before continuing to Step 9, power on any connected stack members and wait until they have
completely initialized. Failure to follow this step can result in a lost configuration depending on
how your switch is set up.
Step9 Copy the configuration file into memory:
Switch# copy flash:config.text system:running-config
Source filename [config.text]?
Destination filename [running-config]?
Press Return in response to the confirmation prompts.
The configuration file is now reloaded, and you can change the password.
Step10 Enter global configuration mode:
Switch# configure terminal
Step11 Change the password:
Switch (config)# enable secret password
The secret password can be from 1 to 25 alphanumeric characters, can start with a number, is case
sensitive, and allows spaces but ignores leading spaces.