Cisco Information Online
Cisco Information Online
Cisco Information Online (CIO), is Cisco Systems’ primary, real-time support channel. Maintenance customers and partners can self-register on CIO to obtain additional content and services.
Available 24 hours a day, 7 days a week, CIO provides a wealth of standard and value-added services to Cisco’s customers and business partners. CIO services include product information, software updates, release notes, technical tips, the Bug Navigator, configuration notes, brochures, descriptions of service offerings, and download access to public and authorized files.
CIO serves a wide variety of users through two interfaces that are updated and enhanced simultaneously—a character-based version and a multimedia version that resides on the World Wide Web (WWW). The character-based CIO (called “CIO Classic”) supports Zmodem, Kermit, Xmodem, FTP, Internet e-mail, and fax download options, and is excellent for quick access to information over lower bandwidths. The WWW version of CIO provides richly formatted documents with photographs, figures, graphics, and video, as well as hyperlinks to related information.
You can access CIO in the following ways:
•Modem: From North America, 408 526-8070; from Europe, 33 1 64 46 40 82. Use the
following terminal settings: VT100 emulation; data bits: 8; parity: none; stop bits: 1; and baud rates up to 14.4 kbps.
For a copy of CIO’s Frequently Asked Questions (FAQ), contact cio-help@cisco.com.For additional information, contact
Note If you are a network administrator and need personal technical assistance with a Cisco product that is under warranty or covered by a maintenance contract, contact Cisco’s Technical Assistance Center (TAC) at 800 553-2447, 408 526-7209, or tac@cisco.com. To obtain general information about Cisco Systems, Cisco products, or upgrades, contact 800 553-6387,
408 526-7208, or cs-rep@cisco.com.
This document is to be used in conjunction with the Cisco 7000 Hardware Installation and Maintenance or Cisco 7010 Hardware Installation and Maintenance publications. (25617rsp.fm)
AtmDirector, Catalyst, CD-PAC, CiscoFusion, Cisco IOS, the Cisco IOS logo, CiscoPro, Cisco Systems, CiscoView, CiscoVision, CiscoWorks, ClickStart, ControlStream, EtherChannel, HubSwitch, LAN2LAN Enterprise, LAN2LAN Remote Office, LightSwitch, Newport Systems Solutions, Packet, Point and Click Internetworking, RouteStream, SMARTnet, StreamView, SwitchBank, SwitchProbe, SwitchVision, SynchroniCD, The Cell, TokenSwitch, TrafficDirector, VirtualStream, VlanDirector, WNIC, Workgroup Director, Workgroup Stack, and XCI are trademarks, Access by Cisco and Bringing the power of internetworking to everyone are service marks, and Cisco, the Cisco Systems logo, EtherSwitch, IGRP, Kalpana, the Kalpana logo, LightStream, and UniverCD are registered trademarks of Cisco Systems, Inc. All other trademarks, service marks, registered trademarks, or registered service marks mentioned in this document are the property of their respective owners.
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