Chapter 8 Troubleshooting

Troubleshooting Overview

Cisco SCE8000 Operational Status

The following table lists the operational states of the Cisco SCE8000. The Status LED on the Service Control module reflects the current Cisco SCE8000 operational status. Once boot is complete, the operational status can be displayed using CLI command show system operation-status .

Table 8-2

Cisco SCE8000 Operational States

 

 

 

 

Cisco SCE8000 Operational

 

 

 

Status

 

Description

Status LED State

 

 

 

 

Booting

 

Initial state after reset

Amber

 

 

 

 

Operational

 

Cisco SCE8000 becomes operational after completing the

Steady green

 

 

following process:

 

 

 

Boot is completed

 

 

 

Power-on self-tests are completed without failure

 

 

 

Platform configuration is applied

 

 

 

 

 

Warning

 

Cisco SCE8000 is fully operational (as above) but one of the

Flashing amber

 

 

following occurred:

 

 

 

GBE Management port link is down

 

 

 

Internal temperature above threshold

 

 

 

Internal voltage not in expected range

 

 

 

Fan problem

 

 

 

Power supply problem

 

 

 

Insufficient space on the disk

 

 

 

Note If the condition that caused the Cisco SCE8000 to be in

 

 

 

 

Warning state is resolved (for example, link is up) the

 

 

 

 

Cisco SCE8000 reverts to Operational state.

 

 

 

 

 

Failure

 

System is in Failure state after Boot due to one of the following

Red

 

 

conditions:

 

 

 

Power-on test failure

 

 

 

Three abnormal reboots in less than 30 minutes

 

 

 

Platform configured to enter Failure mode consequent to

 

 

 

 

failure-induced reboot (this is configurable using CLI

 

 

 

 

command)

 

 

 

Severe system health problem, such as extensive overheating

 

 

 

 

or voltage out of correct operating range.

 

 

 

Note Depending on the cause of failure, the management

 

 

 

 

interface and the platform configuration may or may not be

 

 

 

 

active/available.

 

 

 

 

 

 

Cisco SCE8000 Installation and Configuration Guide, Rel 3.1.7

 

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Cisco Systems manual Cisco SCE8000 Operational Status, Status Description Status LED State

SCE8000 specifications

Cisco Systems SCE8000 is an advanced service control edge solution designed to enhance the management and performance of service provider networks. Targeted at carriers and large enterprises, the SCE8000 is characterized by its capacity to efficiently handle traffic management, quality of service (QoS), and policy enforcement across various services including voice, video, and data.

One of the main features of the SCE8000 is its scalability. The platform supports a high-density architecture, allowing service providers to seamlessly expand their networks to accommodate growing traffic demands. This scalability is complemented by an impressive throughput, which enables the handling of millions of concurrent sessions, making it ideal for environments with significant user activity.

The SCE8000 employs advanced traffic management capabilities, leveraging deep packet inspection (DPI) technology. This allows for granular visibility into network traffic, enabling service providers to make informed decisions about resource allocation and policy application. Additionally, the device supports multiple protocol analysis, ensuring compatibility across various network services and enhancing overall efficiency.

Quality of Service (QoS) is another critical characteristic of the SCE8000. The platform provides sophisticated mechanisms to prioritize traffic, thereby ensuring that delay-sensitive applications such as VoIP and video streaming receive the necessary bandwidth. This capability is enhanced by Cisco's intelligent traffic shaping and congestion management features, which work together to optimize the user experience even in congested network conditions.

The SCE8000 also integrates robust security features, including session initiation protocol (SIP) security, to protect against malicious attacks and maintain service integrity. This is particularly important in today's cyber landscape where service providers must safeguard their infrastructure from various threats.

Automation and programmability are essential characteristics of the SCE8000, enabling operators to implement policies quickly and efficiently. This feature allows for dynamic scaling and rapid deployment of new services, significantly reducing the time to market for new offerings.

In conclusion, Cisco Systems SCE8000 stands out as a powerful platform for managing service provider networks. With its high scalability, advanced traffic management, quality of service assurance, robust security features, and automation capabilities, the SCE8000 enables service providers to deliver a superior customer experience while optimizing their operational efficiency. This makes it an invaluable asset for any organization looking to enhance its network performance and service delivery.