Chapter 8 Troubleshooting

Troubleshooting Overview

.

Table 8-1

Troubleshooting Strategy for Startup Problems

 

 

 

 

 

 

 

 

 

Action

 

Yes

No

 

 

 

 

Step 1

Turn power on. Go to Step 2

 

 

 

 

 

 

 

Step 2

Check the following:

 

Go to Step 3

Refer to Troubleshooting the Power

 

Front panel power LED on?

 

Subsystem, page 8-7and go to Step

 

 

3.

 

Power supply 'Input OK' LEDs

 

 

 

 

 

on?

 

 

 

 

'Output fail' LEDs not on?

 

 

 

 

 

 

 

Step 3

Status LED red (failure)

 

Refer to Troubleshooting the

Go to Step 4

 

 

 

Firmware Package Installation,

 

 

 

 

page 8-8and go to Step 4.

 

 

 

 

 

Step 4

Management interface operational?

Go to Step 5

Refer to Troubleshooting the

 

 

 

 

Management Subsystem, page 8-8

 

 

 

 

and go to Step 5.

 

 

 

 

 

Step 5

Link interfaces operational?

 

Go to Step 6

Refer to Troubleshooting the Link

 

 

 

 

Interface Subsystem, page 8-10and

 

 

 

 

go to Step 6.

 

 

 

 

Step 6

System startup successful (all

-

-

 

interfaces operating normally).

 

 

 

 

 

 

 

Information About Troubleshooting Tools

There are two tools that will help you to successfully troubleshoot your Cisco SCE8000 installation:

CLI Commands for Troubleshooting, page 8-2

Checking the LEDs, page 8-4

CLI Commands for Troubleshooting

Use the following commands to provide information to help you troubleshoot installation of your Cisco SCE8000 platform. Refer to Cisco SCE8000 Software Configuration Guide or the Cisco SCE8000 CLI Command Reference for more information.

Note Remember that if the management interface is not operational, you should connect the Cisco SCE8000 platform to a local console so that you can enter CLI commands for troubleshooting.

Troubleshooting firmware package installation:

boot system <filename>— Specifies and verifies the package file to be installed. Error messages or other output identify problems with the package file.

Following is a sample output from the boot system command.

Cisco SCE8000 Installation and Configuration Guide, Rel 3.1.7

8-2

OL-16478-02

 

 

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Image 110
Cisco Systems SCE8000 manual Information About Troubleshooting Tools, CLI Commands for Troubleshooting, Action Yes, Step

SCE8000 specifications

Cisco Systems SCE8000 is an advanced service control edge solution designed to enhance the management and performance of service provider networks. Targeted at carriers and large enterprises, the SCE8000 is characterized by its capacity to efficiently handle traffic management, quality of service (QoS), and policy enforcement across various services including voice, video, and data.

One of the main features of the SCE8000 is its scalability. The platform supports a high-density architecture, allowing service providers to seamlessly expand their networks to accommodate growing traffic demands. This scalability is complemented by an impressive throughput, which enables the handling of millions of concurrent sessions, making it ideal for environments with significant user activity.

The SCE8000 employs advanced traffic management capabilities, leveraging deep packet inspection (DPI) technology. This allows for granular visibility into network traffic, enabling service providers to make informed decisions about resource allocation and policy application. Additionally, the device supports multiple protocol analysis, ensuring compatibility across various network services and enhancing overall efficiency.

Quality of Service (QoS) is another critical characteristic of the SCE8000. The platform provides sophisticated mechanisms to prioritize traffic, thereby ensuring that delay-sensitive applications such as VoIP and video streaming receive the necessary bandwidth. This capability is enhanced by Cisco's intelligent traffic shaping and congestion management features, which work together to optimize the user experience even in congested network conditions.

The SCE8000 also integrates robust security features, including session initiation protocol (SIP) security, to protect against malicious attacks and maintain service integrity. This is particularly important in today's cyber landscape where service providers must safeguard their infrastructure from various threats.

Automation and programmability are essential characteristics of the SCE8000, enabling operators to implement policies quickly and efficiently. This feature allows for dynamic scaling and rapid deployment of new services, significantly reducing the time to market for new offerings.

In conclusion, Cisco Systems SCE8000 stands out as a powerful platform for managing service provider networks. With its high scalability, advanced traffic management, quality of service assurance, robust security features, and automation capabilities, the SCE8000 enables service providers to deliver a superior customer experience while optimizing their operational efficiency. This makes it an invaluable asset for any organization looking to enhance its network performance and service delivery.