Chapter 4 Troubleshooting the System

Troubleshooting Using Cable Flap Lists

Table 4-20 Flap List Statistics Description

Statistic

Description

 

 

 

MAC ID

This is the MAC-layer address of a cable modem. The first six digits indicate the vendor ID of

 

the cable modem manufacturer, followed by six digits indicating a unique host address. Each

 

cable modem's MAC address is unique.

 

 

Cable IF

This is the physical upstream interface on the Cisco uBR7200. It denotes the cable modem card

 

slot number, the downstream port number on the RF line card and the upstream port number on

 

the same cable modem card. The flap list data can be sorted based on the upstream port number

 

which is useful when isolating reverse path problems unique to certain combining groups.

 

 

Insertions

Link insertion is the process whereby a modem performs an initial maintenance procedure to

 

establish link with the CMTS. The Ins column is the flapping modem’s insertion count and

 

indicates the number of times the RF link was abnormally re-established. An abnormality is

 

detected when the time between link re-establishment attempts is less than the user-configurable

 

parameter.

 

 

Normal modem activity follows the sequence below.

 

The initial link insertion is followed by a keepalive loop between the CMTS and cable

 

 

modem and is called station maintenance.

 

Power-on

 

 

Initial maintenance

 

Station maintenance

 

Power-off

 

 

When the link is broken, initial maintenance is repeated to re-establish the link.

 

Initial maintenance

@ Time T1

 

Station maintenance

 

Init maintenance

@ Time T2

 

The Ins and Flap counters in the flap list are incremented whenever T2 – T1 < N where N is the

 

insertion-time parameter configured in <cable flap-listinsertion-time>.Default value for this

 

parameter is TBD seconds.

 

A high Ins number indicates:

 

Intermittent downstream sync loss

 

DHCP or modem registration problems

 

 

 

 

Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide

4-38

78-5897-01

 

 

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Cisco Systems uBR7200 Series manual Statistic Description, Mac Id