4-9
Cisco uBR7200 Series Universal Broadband Router Software Configuration Guide
78-5897-01
Chapter4 Troubleshooting the System Managing Cable Modems on the HFC Network

Verify Clear Cable Modem Reset

Toverify whether or not the clear cable modem reset command has removed a cable modem from the
stationmaintenance list and forced it to start a reset sequence, enter the show cable modem command.
Tips Be sure you entered the correct cable modem IP address or MAC addresswhen you typed
the command. It might take up to 30 seconds for the cable modem to start the reset
sequence.
Note This command is useful if an SNMP manager is not available, or if the cablemodem is
unable to obtain an IP address or respond to SNMP messages.
Clear Cable Modem Counters
To clear the counters for a cablemodem (or for all cable modems) in the station maintenance list, use
one of the following commands in cable interface configuration mode.
Table4-9 Instructions to Clear Cable Modem Reset
Command Purpose
CMTS01(config-if)# clear cable modem
mac-addr
reset
CMTS01(config-if)# clear cable modem
ip-addr
reset
CMTS01(config-if)# clear cable modem all reset
Removethe cable modem with a specific MAC address
from the station maintenance list and reset it.
Remove the cable modem with a specific IP address
from the station maintenance list and reset it.
Remove all cable modems from the station
maintenance list and reset them.
Table4-10 Instructions to Clear Cable Modem Counters
Command Purpose
CMTS01(config-if)# clear cable modem
mac-addr
counters
CMTS01(config-if)# clear cable modem
ip-addr
counters
CMTS01(config-if)# clear cable modem all counters
Clear the counters in the station maintenance list for
the cable modem with a specific MAC address.
Clear the counters in the station maintenance list for
the cable modem with a specific IP address.
Clearthe counters in the station maintenance list for all
cable modems.