Problem

Possible Cause

Corrective Action

Reference

 

 

 

 

Watch exhibits an

The display or operation of the

Perform the all-reset procedure.

“All-Reset”

abnormal display

watch may rarely become

If the problem is still not

“Formatting Flash

or operation

abnormal if the watch is

corrected after performing the all-

Memory”

(digital display is

mistakenly subjected to a

reset procedure, format flash

 

incorrect or alarm

strong impact or strong static

memory after performing the all-

 

sounds

electricity.

reset procedure. If the problem

 

continuously,

 

is still not resolved, consult the

 

etc.)

 

Citizen Service Center.

 

Unable to

The OS of the personal computer

Recheck whether the

“Accessory

install

or peripheral environment in

environment of the personal

Software”

provided

which it is used is not supported

computer being used is

 

software

by the software.

supported by the software.

 

 

 

 

 

Data cannot

The USB driver has not been

Install the USB driver.

“Data

be transferred

installed.

 

Communication

using USB

 

 

Functions”

Properly connect the personal

After first disconnecting all

interface

“Communication

computer, communication unit

devices, try reconnecting them

 

Unit”

 

and watch with the USB cable.

correctly.

 

 

 

 

 

 

 

The watch is in the low power

The low power mode can be

“Low Power Mode

 

mode.

cancelled by simultaneously pressing

(Temporary

 

 

the lower right button (A) and lower

Function)”

 

 

left button (D) for 2 seconds or more.

 

 

 

 

 

 

Interface settings are incorrect

Change the interface used

Refer to the

 

during data reception.

during data reception to “USB”.

manuals for each

 

 

 

of the software

 

 

 

contained on the

 

 

 

CD-ROM.

 

 

 

 

Data cannot

The watch is not set to the data

Set the watch display to the

“Data

be transferred

transfer display of the infrared

data transfer display of the

Communication

by infrared

communication mode.

infrared communication mode.

Functions: 1.

interface

 

 

Infrared

 

 

 

Communication”

 

 

 

 

 

The personal computer is not

Data cannot be transferred by

“Data

 

equipped with an infrared

infrared transfer. Use the USB

Communication

 

communication function.

interface to transfer data.

Functions: 2.

 

 

 

Communication by

 

 

 

USB Interface”

 

 

 

 

 

The watch and the infrared

Properly position the respective

“Data

 

reception unit of the personal

infrared transmission and

Communication

 

computer are not properly

reception units of the watch and

Functions: 1.

 

positioned. In addition, the

personal computer, fix them in

Infrared

 

corresponding infrared

position and then try

Communication”

 

reception units of the watch and

transferring data again.

 

 

personal computer have moved

 

 

 

away from each other during

 

 

 

the course of communication.

 

 

 

 

 

 

 

The interface setting during

Change the interface used

Refer to the manuals

 

infrared reception is incorrect.

during data reception to “IrDA”.

for each of the

 

 

 

software contained

 

 

 

on the CD-ROM.

 

 

 

 

96

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Image 96
Citizen D710/D716 instruction manual Sounds