TROUBLESHOOTING
I cannot dial out
•First try all the suggestions in the item I cannot get a dial tone.
•Make sure you have a dial tone before dialing.The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.Wait an extra second before dialing.
•Check that all the telephones connected to the same telephone line are hung up.
•Make sure to set the dial mode to the correct setting (pulse dialing or tone dialing) for the service in your area.
•Eliminate any background noise. Noise from a television, radio or other appliances may cause the telephone to not dial out properly. If you cannot eliminate the background noise, first try muting the cordless handset before dialing, or dialing from another room in your home with less background noise.
•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
My cordless handset isn’t performing normally
•Make sure the power cord is securely plugged into the telephone base.
•Plug the power adapter into a different, working electrical outlet not controlled by a wall switch.
•Move the cordless handset closer to the telephone base.You might have moved out of range.
•Reset the telephone base. Unplug the electrical power.Wait for 15 seconds then plug it back in.Allow up to one minute for the cordless handset and telephone base to reset.
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone.Try installing your telephone as far away as possible from these types of electronic devices.
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TROUBLESHOOTING
"Out of range or no pwr at base" appears on my cordless handset
•Ensure that the telephone base is powered up.
•Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize.
•Move the cordless handset closer to the telephone base.You might have moved out of range.
•Reset the telephone base. Unplug the electrical power.Wait for 15 seconds then plug it back in.Allow up to one minute for the cordless handset and telephone base to reset.
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone.Try installing your telephone as far away as possible from these types of electronic devices.
I experience poor sound quality when using the speakerphone
•For increased sound quality while using the speakerphone, place the handset on a flat surface with the dial pad facing up.
•When using a speakerphone, controlling background noise in your environment is essential.While you are listening to your party, press MUTE/X to temporarily turn your microphone off.When it is your turn to speak, remember to press MUTE/X again to turn the microphone on.
•Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone.Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should terminate speakerphone operation and return to normal handset mode.
I hear other calls while using my telephone
•Disconnect the telephone base from the telephone wall jack, and plug in a different telephone. If you still hear other calls, the problem is probably
in your wiring or telephone service. Call your telephone service provider |
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