TROUBLESHOOTING
My cordless handset does not ring when I receive a call
•Make sure that the ringer is not turned off.
•Make sure the telephone line cord is plugged securely into the telephone base and the telephone wall jack. Make sure the power cord is securely plugged in.
•The cordless handset may be too far from the telephone base.
•Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.
•You may have too many extension telephones on your telephone line to allow all of them to ring simultaneously.Try unplugging one telephone at a time until the telephone starts ringing.
•The layout of your home or office might be limiting the operating range. Try moving the telephone base to another location, preferably on an upper floor.
•If the other telephones in your home are having the same problem, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).
•Test a working telephone at the telephone wall jack. If another telephone has the same problem, the problem is the telephone wall jack. Contact your telephone service provider (charges may apply).
•Other electronic products such as HAM radios and other DECT phones can cause interference with your cordless telephone.Try installing your telephone as far away as possible from these types of electronic devices.
•Completely remove then replace the battery. Place the cordless handset in the telephone base.Wait for the cordless handset to reestablish its connection with the telephone base.Allow up to one minute for this to take place.
•Your telephone line cord might be malfunctioning.Try installing a new telephone line cord.
TROUBLESHOOTING
My caller ID isn’t working
•Caller ID is a subscription service.You must subscribe to this service from your telephone service provider for this feature to work on your telephone.
•Your caller must be calling from an area that supports caller ID.
•Both your and your caller’s telephone service providers must use caller ID compatible equipment.
•If you subscribe to
My telephone does not receive caller ID when on a call
•Make sure you subscribe to caller ID with call waiting features provided by your telephone service provider. Caller ID features work only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
New voicemail and icon show on the display and I don’t know why
•Your telephone has voicemail indication. If New voicemail and 
appear on the display, then your telephone has received a signal from your telephone service provider that you have a voicemail message waiting for you to retrieve from your telephone service provider. Contact your telephone service provider for more information on how to access your voicemail.
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