TROUBLESHOOTING

ANSWERING SYSTEM

Note:

If you do not enter a valid remote access code, the system answers the call automatically.

If the date and time are not set when a message is recorded, the system announces,“Time and date not set.”

If there are no messages in the answering system, the system announces, “You have no message.”

At the beginning of new message playback, if the answering system has less than three minutes of recording time left, the answering system announces,“Less than three minutes to record.” If the memory is full, the answering system announces,“Memory is full.”

If you pause for more than four seconds during remote access, you hear a help menu listing all features and commands. If there is no command for another 20 seconds, the call ends automatically.

If the memory is full, the answering system answers after 10 rings and announces,“Memory is full. Enter the remote access code.” Enter your remote access code to access the messages.

When the answering system is turned off, the telephone answers after 10 rings, and announces,“Please enter your remote access code.”

TROUBLESHOOTING

If you have difficulty with your telephone, please try the suggestions below.

My telephone doesn’t work at all

Make sure the power cord is securely plugged in.

Make sure that the battery connector is securely plugged into the cordless handset.

Make sure the telephone line cord is securely and firmly plugged into the telephone base and the telephone wall jack.

Charge the battery in the cordless handset for at least 16 hours. For optimum daily performance, return the cordless handset to the telephone base or charger when not in use.

If the battery is depleted, it may take approximately 30 minutes to charge the handset before it shows Low battery.

Reset the telephone base. Unplug the electrical power.Wait for approximately 15 seconds, then plug it back in.Allow up to one minute for the cordless handset and telephone base to reset.

You may need to purchase a new battery. Use only the supplied rechargeable battery or contact the customer service helpline found in this User Guide to purchase the correct replacement batteries.

I cannot get a dial tone

First try all the suggestions above.

Move the cordless handset closer to the telephone base.You might have moved out of range.

If the previous suggestions don’t work, disconnect the telephone base from the telephone wall jack and connect to a different telephone. If there is no dial tone on that telephone either, the problem is in your wiring or telephone service. Contact your telephone service provider (charges may apply).

Your telephone line cord might be malfunctioning.Try installing a new telephone line cord.

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Clarity D714, D712 manual Troubleshooting, Answering System, My telephone doesn’t work at all, I cannot get a dial tone