Clarity manual How to check the INT9 driver, Error status of the driver

Models: INT9

1 35
Download 35 pages 13.88 Kb
Page 22
Image 22

Clarity - INT9 A/D converter

Troubleshooting

4.2.1How to check the INT9 driver:

How to check the INT9 driver:

Windows In the Start menu (lower left corner of the screen), select 2000/XP/ Settings – Control Panel, and the System icon; under the

Vista Hardware tab click the Device Manager button and in the resulting list look for the Chromatography Devices - DataApex Acquisition Device Model 9.xx item.

In the following image, all drivers (except for the driver for U-PAD2) are installed correctly.

Fig. 13. Device Manager in Windows XP

Error status of the driver:

If the “Chromatography Device – DataApex Ac- quisition device, Model 9.xx” - item does not appear, then the driver has not been installed.

Solution: Reinstall the driver manually as described in section 4.3 on pg. 23.

The driver is installed, but there is a yellow

exclamation mark (or a question mark) over its icon, or it is not behaving as expected. The driver is probably installed incorrectly.

Solution: Uninstall the incorrect driver and install the correct one as described in section 4.3, pg. 23.

The item does appear, but is displayed with a cross symbol.

Solution:Double-click the item to invoke the General tab and activate the driver by clicking on the Enable this device button.

22

Page 22
Image 22
Clarity manual How to check the INT9 driver, Error status of the driver