Clarity - INT9 A/D converter | Troubleshooting |
•In the System Restore dialog use the Restore my computer to an earlier time option and press the Next button.
•In the next dialog select a restore point from a time before the incorrect driver was installed.
Caution! Any soft- or hardware that was installed after the moment of the selected restore point will be removed from your system.
•Reinstall Clarity and then restart the PC.
•Windows XP should now correctly identify and install the drivers.
4.3.3Reinstallation of drivers in Windows 2000
After installing Clarity and the INT9 card, the Device Manager either does not display the Chromatography Devices – INT9 item or there is a yellow exclamation mark next to the item that indicates that the device is not working properly.
If the "DataApex Acquisition device, Model 9.xx" item is missing, Windows has automatically installed an incorrect driver.
If you are able to locate which device was mistakenly installed instead of the INT9 driver, you can open its Properties and Update this driver. In the manual installation process, select the correct drivers analogically to the description in chapter 4.3.3.2 on pg. 26.
If the correct driver cannot be determined, the last installed driver will have to be removed.
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