Cognitive Solutions A776, B780 About this Guide, How to use this Guide, Where to find the basics

Chapter 1: About this Guide 1

Chapter 1: About this Guide

How to use this Guide

This guide provides programming information on CognitiveTPG’s A776 (and B780) printer. It is written for tech-savvy users who are interested in customizing or adjusting printer functionality and is meant to be used with the A776/B780 ColorPOS® Two-Color Thermal Receipt/Impact Hybrid Printer User Guide.

If you experience any difficulties during the programming process or feel unsure of adjustments you have made, contact your CognitiveTPG representative for further assistance.

Where to find the basics

If you are looking for information on setup or basic operation, refer to the A776 (or B780) ColorPOS® User Guide. This guide assumes that you have the A776/B780 ColorPOS® User Guide handy for reference or are already familiar with the printer.

Where to find advanced technical information

This guide contains the most complete information available on programming the printer. If you cannot find what you need here or would like further guidance on how to program the printer, contact an CognitiveTPG representative for assistance.

If you are having problems with the physical operation of the printer the A776 /B780 ColorPOS® Service Guide provides in-depth information on diagnostics and service. The A776/B780 ColorPOS® Service Guide is available to qualified service technicians who have been certified by CognitiveTPG to perform advanced procedures.

Support

For more advanced procedures and troubleshooting, you may need to refer to the printer’s service guide or speak to a CognitiveTPG technical professional. Your representative is able to provide you with necessary information.

For on-line service, refer to the Web site at www.CognitiveTPG.com or e-mail to: support@cognitivetpg.com.

A776-PG00001 C 12/09 A776 (B780) Programming Guide