8. Troubleshooting

8. Troubleshooting

 

 

 

Reference

Problem

Likely Cause

Things to Check

Page

 

 

 

Number

 

 

 

 

 

 

• Bring the computer and

 

 

 

projector closer together.

 

 

Weak radio signal

• Radio waves won’t go

 

 

through concrete and metal

 

 

 

(steel doors, etc.)

 

 

 

If there is a wireless

 

 

Cannot communicate due

configuration utility loaded

 

 

on your computer, check its

 

 

to configure wireless /

 

settings.

 

encryption settings.

 

 

Please refer the manual of

 

 

 

 

 

 

your configuration utility.

 

 

 

 

 

 

The computer and/or

Check the network

 

Can't communicate

projector's network settings

configurations of the

 

are not configured correctly.

computer and projector.

 

 

The same network address

Change the network address

 

 

is set for both wireless and

setting for wireless or wired

20, 21

 

wired LAN.

LAN.

 

 

<Only for wireless LAN>

 

 

 

The USB wireless adapter

Insert the optional USB

 

is not inserted into the

wireless adapter.

 

 

 

projector.

 

 

 

 

 

 

 

<Only for wireless LAN>

 

 

 

There is closely another

Try changing of SSID and IP

20

 

projector or other that has

Address.

 

 

 

the same wireless setting.

 

 

 

 

 

 

Others

 

 

 

- Information from

Communication between the

 

 

the projector

projector and computer is not

Try “NETWORK RESTART”

73

to computer is

working well.

in SERVICE menu under the

in the

not correct or

 

Operating

completed

NETWORK Functions of the

NETWORK menu.

Guide

- The projector does

projector is not working well.

 

 

not respond

 

 

 

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Crestron electronic CP-X4014WN, CP-X3014WN, CP-X2514WN, CP-WX3014WN Troubleshooting, Problem Likely Cause Things to Check