Help Desk window | Crestron electronic CP-X4014WN, CP-X3014WN

3.Web Control

3.2Crestron e-Control®(continued)

3.2.4 Help Desk window

Sends/receives messages to/from the administrator for Crestron RoomView® Express.

Button	Description

Send	Sends a message.
	Check the received message.

48

Image 48

Crestron electronic CP-X4014WN, CP-X3014WN, CP-X2514WN, CP-WX3014WN user manual Help Desk window

Contents

Features Thank you for purchasing this productTrademark acknowledgment Contents Connection to the networkNetwork Presentation Web Control My Image Function Messeger Function Network Bridge Function Other Functions Security precautions when using wireless LAN Do not USE Near the Following Connection to the network System requirements Quick connection System requirements Manual network connection setting Wired LAN This section explains how to set it up manuallyNetwork settings Equipments connection Manual network connection setting Wired LAN About IP address Setting manually Setting automatically Internet Option setting Manual network connection setting Wireless LAN Preparation for wireless LAN connection Manual network connection setting Wireless LAN Wireless LAN connection set upWireless Channel Encryption rating None IP address About IP address Manual network connection setting Wireless LAN Network Presentation Web Control Web Control 17 or 3.2 Crestron e-Control User name Password Administrator Blank Projector Web ControlLogon Projector Web Control Network InformationLAN Dhcp Displays and conﬁgures network settings AMX D.D Projector Web Control Network Settings Dhcp onDhcp OFF Wired Setup Other SetupCrestron e-Control Port Settings Displays and conﬁgures communication port settings Projector Web Control Port Settings Click the Apply button to save the settings Mail Settings Displays and conﬁgures e-mail addressing settingsSend Test Mail Alert Settings Displays and conﬁgures failure & alert settings Projector Web Control Alert Settings Alert Items are shown below Schedule Settings Displays and conﬁgures schedule settings Projector Web Control Schedule Settings Schedule settings are shown below Projector Web Control Schedule Settings Date/Time Settings Displays and conﬁgures the date and time settings Projector Web Control Date/Time Settings Time differenceSntp Sntp Server Address Security Settings Snmp Projector Control Projector Web Control Projector Control Setup Auto Keystone Auto ECO ModeECO Mode Standby Mode Audio Volume MIC VolumeSpeaker Audio Source Direct Power on Auto Power OFFOption Auto Search MY BUTTON-1 Service Remote Control Displays the settings and status of the projector Projector Status Network Restart Restarts the projector’s network connectionDescription Restart Crestron e-Control Only English is supported on Crestron e-ControlTab Description Log Out Tools Crestron e-Control Main windowSources List Selects input from LAN port Crestron e-Control- Main window Tools window Crestron ControlProjector Projector Conﬁgures the network settings of the projector User PasswordAdmin Password Crestron e-Control- Tools window Info window Projector Information Help Desk window Emergency Alert My Image Function Messenger Function Connecting devices Network Bridge FunctionLAN port USB Type a port Control port Communication setup Communication portCondition Option menu Service Communication in the Operating Guide Transmission method Transmission method FULL-DUPLEX Other Functions Mail Alerts Mail Alerts Projector Management using Snmp Snmp Settings Event Scheduling Event Scheduling Date/Time Settings Command Control via the Network Following two ports are assigned for the command controlCommunication Port Command Control via the Network Command Format Reply Error codeHeader Data length RS-232Ccommand Check Sum Connection TCP #9715 Reply Data format Authentication Automatic Connection Break Crestron RoomView Troubleshooting Problem Likely Cause Things to Check Speciﬁcations Warranty and after-sales service