Troubleshooting (continued)
Checking the bit and sample rates of a music file.
To check the bit and sample rates of a music file:
1.
2.Select the Summary tab and click the Advanced button. Scroll to the bottom of the list.
The file to the right has a bit rate of 128 kbps and a sample rate of 44 kHz.
In most cases, the sample rate does not matter unless you come across a file that will not play or appear on your player. Use the above procedure to check the file settings for supported rates.
I created a playlist on my computer, but it doesn’t appear on my media player.
Make sure the playlist file is located in a folder shared by your media player. Copy the playlist to your shared music folder or click on the Media Server icon to add or change your folder options.
How do I reset my DSM-320?
Under normal circumstances, you should not need to reset your media player. However, to fully reset the media player, lightly insert a paper clip into the reset opening on the unit’s rear panel for ten seconds.
What version of firmware do I have?
From the main home screen, press the SETUP button and select Version. The firmware version will be listed.
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