Troubleshooting (continued)

I can’t hear any sound when I’m playing music.

￿Make sure the audio cables are properly connected.

￿If the audio cables are connected to your TV, the TV must be on to hear any music.

￿If the audio cables are connected to your stereo, make sure the stereo is on and you have the correct stereo input source selected. If you are having trouble selecting the correct audio source, refer to the instructions that came with your stereo.

Some of my MP3 and WMA files don’t appear.

￿The DSM-320 supports the most common music file formats. However, there are almost an infinite variety of bit rates and sample rates. If a file does not appear on the receiver, it most likely uses an unsupported rate.

￿The files may be copy protected. To share your files, turn copy protection off when you rip them (Note: WMA DRM files can be played by using Windows Media Connect Server software, see page 25 for details).

￿The following MP3 sample rates are supported: 4, 8, 16, 22.05, 24, 32, 44.1, 48, 88.2 and 96 kHz.

￿For best results, rip your MP3 files at 128 kbps or higher, with a sample rate of 44.1 kHz.

I am not able to play certain media files.

￿The DSM-320 supports most industry standard file formats but even supported file formats can be encoded in ways that are not supported. Try exporting media with different encoding settings or using different software applications to encode your files.

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D-Link DSM-320 manual Can’t hear any sound when I’m playing music