Troubleshooting (continued)
My remote control isn’t working.
Make sure the batteries are inserted correctly.
Try removing the batteries and reinserting them without touching any buttons on the remote control.
Replace the batteries with new ones.
The volume and mute buttons on the remote control don’t work when playing content that was encoded in 5.1 surround.
The volume can only be adjusted on your digital stereo receiver.
I can’t find any of my music, photos, or video.
Make sure your computer is powered on and that it has not entered standby mode. You may need to change your computer’s power settings if you want your content to be available all the time.
Make sure the Media Server software is running on your computer. Look for the Media Server icon in your system tray. If necessary, start the Media Server software again.
Click on the Media Server icon and select Show Media Server to verify you are sharing the correct directories.
If using a wired network, verify the Ethernet cable is properly attached to your
If you are using static IP addresses, verify the IP address and netmask are in the same range as other addresses on your network. Verify that the address is not already in use by another PC or device.
Make sure the files you are sharing use a supported file format and encoding scheme.
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