Troubleshooting
I cannot see the Setup Wizard when I turn on my
Make sure your TV is displaying the appropriate video source. You may need to use the AV Input, Source, Select, or TV/Video button on your TV or TV remote to change video sources. If you are having trouble changing the video source, refer to the instructions that came with your TV.
If you did not connect the player directly to your TV, but are instead passing the signal through your VCR, make sure your VCR is displaying the appropriate video source. You may need to use the Input or Source button on your VCR or VCR’s remote control. Some VCRs only pass the signal through when they are turned off. If you are having trouble displaying the correct video source, refer to the instructions that came with your VCR.
Make sure cables are connected to the IN jacks on your TV or VCR, not the OUT jacks.
The cables you are using to connect your receiver to your TV or other equipment may be damaged or defective. Try exchanging the cables connected to the receiver with other cables that you know are working properly.
Make sure you have firmly attached the power adapter plug to the back of the player. Also, verify the power adapter is plugged into a working power outlet and that the outlet is not controlled by a light switch.
I’ve updated the firmware on my
Be sure you’ve updated to the latest version of the
You can download the latest version at http://support.dlink.com
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