5 |
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| SC6000 |
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TROUBLESHOOTING GUIDE |
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Problem | Suggestion |
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| Communication (Ethernet): | • | Verify the HUB connection. |
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the Ethernet LED is not lit. | • | Verify Genius™ settings (see par. 3.4). | |
| Communication: | • | In the Genius™ program enable the DATA | |
data do not appear on the terminal. |
| COMMUNICATION | SETTINGS/MAIN- |
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| AUXILIARY PORT\DATA TX parameter. | |
Communication: | • | In the Genius™ program select the DATA | |
data transferred to the host are |
| COMMUNICATION | SETTINGS/DATA |
incorrect, corrupted or incomplete. |
| FORMAT folder and check for HEADER, | |
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| TERMINATOR, SEPARATOR and FILL | |
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| CHAR values. |
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| • | Check the CODE FIELD LENGTH value. | |
| • | Are the COM port parameters correctly | |
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| assigned? |
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| How do I obtain my units’ serial | • | The device serial number is printed on a label | |
| numbers? |
| that is affixed on the bottom of SC6000 | |
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| Controller. |
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| • | The serial number is also displayed when | |
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| connecting the device through the Genius™ | |
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| program. |
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| • | Serial numbers consist of 9 characters: one | |
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| letter, 2 numbers, another letter followed by 5 | |
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| numbers. |
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