6.0 Introduction

Occasionally situations occur that requires some troubleshooting skills. Possible problem situations and potential solutions are listed in this section. While not every situation is addressed, you may find some of these tips helpful. After the correction action is taken press the feed button to clear the alarm. Contact a qualified service technician for problems that persist or are not covered in this section.

Problem Situation

Page

Unacceptable print quality

46

The Printer does not print or prints several labels at once

46

The ribbon does not advance

46

Skips every other label

47

Unable to print in rotation 4

47

Prints light on the right side of the label

47

Printer fails to turn on

47

Label advances 1-2 inches before a fault indication

48

Label advances 16 inches before a fault indication

48

Tracking Problems

48

E-4203/E-4204/E-4304

46

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Datamax E-4304 manual Introduction, Problem Situation