Reinstalling Windows XP, 109 | Dell 1000 guide

System Restore to return your operating system to the operating state it was in before you installed the new device driver. See "Using Microsoft Windows XP System Restore" on page 104.

NOTICE: Before performing the installation, back up all data files on your primary hard drive. For conventional hard drive configurations, the primary hard drive is the first drive detected by the computer.

To reinstall Windows XP, you need the following items:

•Dell™ Operating System media

•Dell Drivers and Utilities media

NOTE: The Drivers and Utilities media contains drivers that were installed during assembly of the computer. Use the Drivers and Utilities media to load any required drivers. Depending on the region from where you ordered your computer, or whether you requested the CDs, the Drivers and Utilities media and Operating System media may not ship with your computer.

Reinstalling Windows XP

The reinstallation process can take 1 to 2 hours to complete. After you reinstall the operating system, you must also reinstall the device drivers, virus protection program, and other software.

NOTICE: The Operating System media provides options for reinstalling Windows XP. The options can overwrite files and possibly affect programs installed on your hard drive. Therefore, do not reinstall Windows XP unless a Dell technical support representative instructs you to do so.

NOTICE: To prevent conflicts with Windows XP, disable any virus protection software installed on your computer before you reinstall Windows XP. See the documentation that came with the software for instructions.

1Save and close any open files and exit any open programs.

2Insert the Operating System media. Click Exit if the Install Windows XP message appears.

3Restart the computer.

4Press <F12> immediately after the DELL™ logo appears.

If the operating system logo appears, wait until you see the Windows desktop, and then shut down the computer and try again.

5Press the arrow keys to select CD-ROM, and press <Enter>.

Solving Problems

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Dell 1000 owner manual Reinstalling Windows XP, Press the arrow keys to select CD-ROM, and press Enter, 109

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Customizing the Touch Pad Contents Uninterruptible Power Supplies Using Blank CDs and DVDs Power Management Modes Configuring Power Management Settings Installing a Media Memory Card Removing a Media Memory Card Installing an ExpressCard Removing an ExpressCard or BlankPhysically Connecting to a Network or Broadband Checking Your Wireless Network Card Mail, Modem, and Internet Problems CD and DVD drive problemsExternal Keyboard problems Windows operating system Solid blue screen appears Reinstalling Drivers and Utilities Ensuring Sufficient Power for Your ComputerUsing Microsoft Windows XP System Using Dell PC Restore by Symantec 114 111Returning a Hard Drive to Dell 116 117 Computer, Keyboard, and Display Using the System Setup Program What Are You Looking For? Find It Here Finding InformationDrivers for my computer My device documentation At support.dell.com Finding Information What Are You Looking For? Find It Here Warranty information Computer when you use Use the Service Tag to identify yourMicrosoft Windows License Label Support How to personalize my desktop How to use the Windows operatingProblem Appropriate support site Dell PC Restore Dell PC Restore Microsoft Windows System RestoreRestore your operating system Returns your computer to an earlier Finding Information About Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Display latches Power button Device status lightsSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Air vent Left Side ViewOptical drive bay Optical-drive-tray eject button Right Side View USB connectors About Your ComputerHard drive ExpressCard slot Card reader USB C O N N E C T O R S RJ-45 RJ-11 USB connectors Video connector AC adapter connector Network connectorBack View Connects an external VGA-compatible monitor Bottom View Battery Hard driveRelease Module cover About Your Computer Connecting to the Internet Setting Up Your ComputerSetting Up Your Internet Connection Setting Up Your Computer Transferring Information to a New Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Connecting a USB Printer Setting Up a PrinterPrinter Cable Click Finished and restart the new computer Power Protection Devices Surge Protectors Uninterruptible Power SuppliesLine Conditioners Adjusting Brightness Using the DisplaySwitching the Video Image Setting Display Resolution Using the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Speaker Functions Adjusting Keyboard SettingsMicrosoft Windows Logo Key Functions Opens the Search Results-Computer dialog box Touch pad Touch Pad Customizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery Charge Low-Battery WarningCheck the Battery Health Charge Gauge Power Management Modes Conserving Battery PowerStandby Mode Hibernate Mode Replacing the Battery Charging the BatteryConfiguring Power Management Settings Battery-bay latch release To remove the battery Storing a Battery CD/DVD tray Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Picture Adjusting the Volume Copying CDs and DVDs How to Copy a CD or DVD To copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable DVD-Writable Drives Helpful Tips Using Multimedia Installing an ExpressCard Using CardsUsing Cards ExpressCards ExpressCard Release latch Removing an ExpressCard or Blank Media Memory Cards Installing a Media Memory Card Media memory card slot Removing a Media Memory Card Using Cards Physically Connecting to a Network or Broadband Modem Setting Up a NetworkSetting Up a Network Wireless Local Area Network Wlan Network Setup WizardWhat You Need to Establish a Wlan Connection Setting Up a New Wlan Checking Your Wireless Network CardConnecting a Wireless Router and a Broadband Modem Setting Up a Network Determining the Wireless Network Device Manager Connecting to a Wireless Local Area Network Completing the Connection to the Wlan Enabling/Disabling the Wireless Network Card Setting Up a Network Securing Your Computer PasswordsSecurity Cable Lock Securing Your Computer If Your Computer Is Lost or Stolen Computer Tracking Software Securing Your Computer Securing Your Computer Dell Diagnostics Solving ProblemsWhen to Use the Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive During the assessment, answer any questions that appear Press and hold the Fn key while powering the system on Symptom Tree Tracing the problem quicklyProblem you are having Option Function Express Test Problem description ErrorsConfiguration Encountered CD and DVD drive problems Drive ProblemsProblems writing to a CD/DVD-RW drive Or DVD creation software Hard drive problems Mail, Modem, and Internet Problems E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Do not use these characters in filenames Solving Problems Solving Problems See Contacting Dell on Keyboard Problems ExpressCard ProblemsExternal Keyboard problems Contact the ExpressCard manufacturer Unexpected characters Computer does not start up Lockups and Software ProblemsComputer stops responding Program stops responding or crashes repeatedly Solid blue screen appears Other software problems Network Problems Memory ProblemsRun the Dell Diagnostics see Dell Diagnostics on Power Problems Ensuring Sufficient Power for Your Computer Printer Problems Scanner Problems Disable mute or reenable the integrated speakers Sound and Speaker ProblemsNo sound from integrated speakers No sound from external speakers Video and Display Problems Touch Pad or Mouse ProblemsNo sound from headphones If the display is difficult to read If the display is blankGlare, which can cause poor picture quality Drivers What Is a Driver?If only part of the display is readable Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and Utilities101 Save and close any open files, and exit any open programs Using theDrivers and Utilities Media Resolving Software and Hardware Incompatibilities Manually Reinstalling Drivers103 Restoring Your Operating System Using Microsoft Windows XP System Restore104 105 106 Using Dell PC Restore by Symantec 107 Before You Begin Using the Operating System Media108 Press the arrow keys to select CD-ROM, and press Enter Reinstalling Windows XP109 Solving Problems Before You Begin Adding and Replacing PartsRecommended Tools Turning Off Your Computer Before Working Inside Your Computer 113 Press the power button to ground the system board Hard Drive Optical Drive114 Optical drive Device security screw Hard drive screws 115 116 Returning a Hard Drive to DellFoam packaging 117 Memory Memory module Per connectorClips Notch 119 120 Modem 121 Hinge Cover 123 KeyboardHinge cover 124 Keyboard cable Plastic bar on Keyboard connectorKeyboard 125 Wireless Mini-CardMini-Card Metal securing tab Mini-Card 127 Connector Coin-Cell BatterySystem board Antenna cables 129 Display Screws Display cable Lift the display away from the computer 130Board 131 132 Dell QuickSet Features Dell QuickSet Features133 134 Identifying Your Computer Traveling With Your ComputerPacking the Computer 135 136 Travel Tips 137 Traveling by Air 138 139 Contacting DellContacting Dell 140 141 Specifications 142 ATI R485M 143 144 145 Conditions. See Power Problems on Reduced under certain power-intensiveInformation on battery life 146 147 Environmental Altitude maximum Operating 148 Appendix Using the System Setup Program149 Appendix Entering System Setup 151 Commonly Used Options 152 Changing the Boot Sequence Performing a One-Time Boot Cleaning Your ComputerComputer, Keyboard, and Display 153 Mouse Touch Pad CDs and DVDs Floppy Drive155 FCC Class B FCC Notice U.S. Only156 157 Macrovision Product Notice 158 159 Glossary 160 161 162 163 164 165 166 167 168 169 170 171 172 173 174 Video resolution See resolution 175 176 177 IndexIndex 178 See also hard drive See also optical drive 179 180 181 182 183 184