88 Solving Problems
4
Click
Remove
or
Change/Remove
and follow the prompts on the screen.
5
See the program documentation for installation instructions.
SECTOR NOT FOUND The operating system cannot locate a sector on the
hard drive. You may have a defective sector or corrupted FAT on the hard
drive. Run the Windows error-checking utility to check the file structure on
the hard drive. See the Windows Help and Support Center for instructions.
To access the Help and Support Center, see "Windows Help and Support
Center" on page 14. If a large number of sectors are defective, back up the
data (if possible), and then reformat the hard drive.
SEEK ERROR The operating system cannot find a specific track on the hard
drive.
SHUTDOWN FAILURE A chip on the system board may be malfunctioning.
Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on
page 77).
TIME-OF-DAY CLOCK LOST POWER
System configuration settings are
corrupted. Connect your computer to an electrical outlet to charge the battery.
If the problem persists, try to restore the data by entering the system setup
program. Then immediately exit the program. See "Using the System Setup
Program" on page 149. If the message reappears, contact Dell.
See "Contacting
Dell
" on page 139
.
TIME-OF-DAY CLOCK STOPPED The reserve battery that supports the system
configuration settings may require recharging. Connect your computer to an
electrical outlet to charge the battery. If the problem persists, contact Dell.
See "Contacting Dell" on page 139.
TIME-OF-DAY NOT SET-PLEASE RUN THE SYS TEM SETUP PROGRAM The time
or date stored in the system setup program does not match the system clock.
Correct the settings for the Date and Time options. See
"Using the System
Setup Program
" on page 149.
TIMER CHIP COUNTER 2 FAILED A chip on the system board may be
malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell
Diagnostics" on page 77).
UNEXPECTED INTERRUPT IN PROTECTED MODE The keyboard controller may
be malfunctioning, or a memory module may be loose. Run the System
Memory tests and the Keyboard Controller test in the Dell Diagnostics (see
"Dell Diagnostics" on page 77).
book.book Page 88 Tuesday, July 3, 2007 12:31 PM