Power Problems | Dell 1000 guide

C H E C K T H E B A T T E R Y S T A T U S L I G H T

R E S T A R T T H E C O M P U T E R A N D L O G O N T O T H E N E T W O R K A G A I N

C H E C K Y O U R N E T W O R K S E T T I N G S — Contact your network administrator or the person who set up your network to verify that your network settings are correct and that the network is functioning.

Power Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide

C H E C K T H E P O W E R L I G H T — When the power light is lit or blinking, the computer has power. If the power light is blinking, the computer is in standby mode—press the power button to exit standby mode. If the light is off, press the power button to turn on the computer.

NOTE: For information on standby mode, see "Power Management Modes" on page 48.

C H A R G E T H E B A T T E R Y — The battery charge may be depleted.

1Reinstall the battery.

2Use the AC adapter to connect the computer to an electrical outlet.

3Turn on the computer.

NOTE: Battery operating time (the time the battery can hold a charge) decreases over time. Depending on how often the battery is used and the conditions under which it is used, you may need to purchase a new battery during the life of your computer.

— If the battery status light flashes orange

or is a steady orange the battery charge is low or depleted. Connect the computer to an electrical outlet.

If the battery status light flashes green and orange, the battery is too hot to charge. Shut down the computer, disconnect the computer from the electrical outlet, and then let the battery and computer cool to room temperature.

If the battery status light rapidly flashes orange, the battery may be defective. Contact Dell. See "Contacting Dell" on page 139.

C H E C K T H E B A T T E R Y T E M P E R A T U R E — If the battery temperature is below 0°C (32°F), the computer will not start up.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

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Solving Problems

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Dell 1000 owner manual Power Problems

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Abbreviations and Acronyms Contents Uninterruptible Power Supplies Customizing the Touch Pad Contents Power Management Modes Configuring Power Management Settings Using Blank CDs and DVDs Physically Connecting to a Network or Broadband Installing an ExpressCard Removing an ExpressCard or BlankInstalling a Media Memory Card Removing a Media Memory Card Checking Your Wireless Network Card External Keyboard problems CD and DVD drive problemsMail, Modem, and Internet Problems Windows operating system Solid blue screen appears Using Microsoft Windows XP System Ensuring Sufficient Power for Your ComputerReinstalling Drivers and Utilities Using Dell PC Restore by Symantec Returning a Hard Drive to Dell 116 111114 117 Using the System Setup Program Computer, Keyboard, and Display Drivers for my computer Finding InformationWhat Are You Looking For? Find It Here My device documentation What Are You Looking For? Find It Here Warranty information At support.dell.com Finding Information Microsoft Windows License Label Use the Service Tag to identify yourComputer when you use Support Problem How to use the Windows operatingHow to personalize my desktop Appropriate support site Restore your operating system Microsoft Windows System RestoreDell PC Restore Dell PC Restore Returns your computer to an earlier Finding Information About Your Computer Determining Your Computer’s ConfigurationAbout Your Computer Front View Display latches Power button Device status lightsSpeakers Touch pad buttons V I C E S T a T U S L I G H T S About Your Computer Y B O a R D a N D W I R E L E S S S T a T U S L I G H T S Optical drive bay Left Side ViewAir vent Optical-drive-tray eject button Hard drive ExpressCard slot USB connectors About Your ComputerRight Side View Card reader USB C O N N E C T O R S RJ-45 RJ-11 USB connectors Video connector AC adapter connector Network connectorBack View Connects an external VGA-compatible monitor Release Battery Hard driveBottom View Module cover About Your Computer Setting Up Your Internet Connection Setting Up Your ComputerConnecting to the Internet Setting Up Your Computer Transferring Information to a New Computer Setting Up Your Computer Setting Up Your Computer Setting Up Your Computer Printer Cable Setting Up a PrinterConnecting a USB Printer Click Finished and restart the new computer Power Protection Devices Surge Protectors Uninterruptible Power SuppliesLine Conditioners Switching the Video Image Using the DisplayAdjusting Brightness Setting Display Resolution Using the Display Using the Keyboard and Touch Pad Using the Keyboard and Touch PadNumeric Keypad Key Combinations Microsoft Windows Logo Key Functions Adjusting Keyboard SettingsSpeaker Functions Opens the Search Results-Computer dialog box Touch Pad Touch pad Customizing the Touch Pad Using the Keyboard and Touch Pad Battery Performance Using a BatteryUsing a Battery Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Power Meter Check the Battery Health Low-Battery WarningCheck the Battery Charge Charge Gauge Power Management Modes Conserving Battery PowerStandby Mode Hibernate Mode Replacing the Battery Charging the BatteryConfiguring Power Management Settings To remove the battery Battery-bay latch release Storing a Battery CD/DVD tray Using Multimedia Using MultimediaPlaying a CD or DVD Adjusting the Volume Adjusting the Picture How to Copy a CD or DVD Copying CDs and DVDs To copy the CD or DVD Using Blank CDs and DVDsMedia Type Read Write Rewritable Helpful Tips DVD-Writable Drives Using Multimedia Using Cards Using CardsInstalling an ExpressCard ExpressCards ExpressCard Removing an ExpressCard or Blank Release latch Installing a Media Memory Card Media Memory Cards Removing a Media Memory Card Media memory card slot Using Cards Physically Connecting to a Network or Broadband Modem Setting Up a NetworkSetting Up a Network Wireless Local Area Network Wlan Network Setup WizardWhat You Need to Establish a Wlan Connection Setting Up a New Wlan Checking Your Wireless Network CardConnecting a Wireless Router and a Broadband Modem Setting Up a Network Connecting to a Wireless Local Area Network Determining the Wireless Network Device Manager Completing the Connection to the Wlan Enabling/Disabling the Wireless Network Card Setting Up a Network Security Cable Lock PasswordsSecuring Your Computer Securing Your Computer Computer Tracking Software If Your Computer Is Lost or Stolen Securing Your Computer Securing Your Computer When to Use the Dell Diagnostics Solving ProblemsDell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Press and hold the Fn key while powering the system on During the assessment, answer any questions that appear Problem you are having Tracing the problem quicklySymptom Tree Option Function Express Test Configuration ErrorsProblem description Encountered Problems writing to a CD/DVD-RW drive Drive ProblemsCD and DVD drive problems Or DVD creation software Mail, Modem, and Internet Problems Hard drive problems E a D I F F E R E N T T E L E P H O N E L I N E Error Messages Do not use these characters in filenames Solving Problems Solving Problems See Contacting Dell on External Keyboard problems ExpressCard ProblemsKeyboard Problems Contact the ExpressCard manufacturer Unexpected characters Computer stops responding Lockups and Software ProblemsComputer does not start up Program stops responding or crashes repeatedly Other software problems Solid blue screen appears Network Problems Memory ProblemsRun the Dell Diagnostics see Dell Diagnostics on Power Problems Printer Problems Ensuring Sufficient Power for Your Computer Scanner Problems No sound from integrated speakers Sound and Speaker ProblemsDisable mute or reenable the integrated speakers No sound from external speakers Video and Display Problems Touch Pad or Mouse ProblemsNo sound from headphones If the display is difficult to read If the display is blankGlare, which can cause poor picture quality If only part of the display is readable What Is a Driver?Drivers Identifying Drivers Using Windows XP Device Driver Rollback Reinstalling Drivers and Utilities101 Using theDrivers and Utilities Media Save and close any open files, and exit any open programs Resolving Software and Hardware Incompatibilities Manually Reinstalling Drivers103 Restoring Your Operating System Using Microsoft Windows XP System Restore104 105 Using Dell PC Restore by Symantec 106 107 Before You Begin Using the Operating System Media108 Press the arrow keys to select CD-ROM, and press Enter Reinstalling Windows XP109 Solving Problems Recommended Tools Adding and Replacing PartsBefore You Begin Turning Off Your Computer Before Working Inside Your Computer Press the power button to ground the system board 113 114 Optical DriveHard Drive Optical drive Device security screw 115 Hard drive screws 116 Returning a Hard Drive to DellFoam packaging Memory 117 Memory module Per connectorClips 119 Notch Modem 120 121 Hinge Cover 123 KeyboardHinge cover 124 Keyboard cable Plastic bar on Keyboard connectorKeyboard 125 Wireless Mini-CardMini-Card Metal securing tab Mini-Card 127 Connector Coin-Cell BatterySystem board Antenna cables Display 129 Screws Display cable Lift the display away from the computer 130Board 131 132 Dell QuickSet Features Dell QuickSet Features133 134 Packing the Computer Traveling With Your ComputerIdentifying Your Computer 135 Travel Tips 136 Traveling by Air 137 138 139 Contacting DellContacting Dell 140 Specifications 141 142 143 ATI R485M 144 145 Information on battery life Reduced under certain power-intensiveConditions. See Power Problems on 146 147 148 Environmental Altitude maximum Operating 149 Using the System Setup ProgramAppendix Appendix Entering System Setup Commonly Used Options 151 Changing the Boot Sequence 152 Computer, Keyboard, and Display Cleaning Your ComputerPerforming a One-Time Boot 153 Touch Pad Mouse CDs and DVDs Floppy Drive155 FCC Class B FCC Notice U.S. Only156 Macrovision Product Notice 157 158 Glossary 159 160 161 162 163 164 165 166 167 168 169 170 171 172 173 Video resolution See resolution 174 175 176 177 IndexIndex See also hard drive See also optical drive 178 179 180 181 182 183 184