Dell 1000 owner manual Mail, Modem, and Internet Problems, Hard drive problems

I F Y O U C A N N O T E J E C T T H E CD, CD - RW, DVD, O R DVD+RW D R I V E T R A Y —

1Ensure that the computer is shut down.

2Straighten a paper clip and insert one end into the eject hole at the front of the drive; push firmly until the tray is partially ejected.

3Gently pull out the tray until it stops.

I F Y O U H E A R A N U N F A M I L I A R S C R A P I N G O R G R I N D I N G S O U N D —

•Ensure that the sound is not caused by the program that is running.

•Ensure that the disk or disc is inserted properly.

Hard drive problems

A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I T O N — A hot hard drive may

prevent the operating system from starting. Try allowing the computer to return to room temperature before turning it on.

R U N C H E C K D I S K —

1Click the Start button and click My Computer.

2Right-click Local Disk C:.

3Click Properties.

4Click the Tools tab.

5Under Error-checking, click Check Now.

6Click Scan for and attempt recovery of bad sectors.

7Click Start.

E-Mail, Modem, and Internet Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: Connect the modem to an analog telephone jack only. The modem does not operate while it is connected to a digital telephone network.

C H E C K T H E M I C R O S O F T O U T L O O K ® E X P R E S S S E C U R I T Y S E T T I N G S — If you

cannot open your e-mail attachments:

1In Outlook Express, click Tools, click Options, and then click Security.

2Click Do not allow attachments to remove the checkmark.

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Solving Problems