NOTE: The Service Tag for your computer is located at the top of each test screen. If you contact Dell, technical support will ask for your Service Tag.

3If you run a test from the Custom Test or Symptom Tree option, click the applicable tab described in the following table for more information.

Tab

Function

 

 

Results

Displays the results of the test and any error conditions

 

encountered.

 

 

Errors

Displays error conditions encountered, error codes, and

 

the problem description.

 

 

Help

Describes the test and may indicate requirements for

 

running the test.

 

 

Configuration

Displays your hardware configuration for the selected

 

device.

 

The Dell Diagnostics obtains configuration information

 

for all devices from the system setup program, memory,

 

and various internal tests, and it displays the information

 

in the device list in the left pane of the screen. The

 

device list may not display the names of all the

 

components installed on your computer or all devices

 

attached to your computer.

 

 

Parameters

Allows you to customize the test by changing the test

 

settings.

 

 

4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities media, remove the media.

5When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

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Solving Problems

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Dell 1000 owner manual Encountered, Errors, Problem description, Help, Running the test, Configuration, Device